This sadly is not usual at all. It's infuriating for sure, but I'd hate for you to think it's some rare occurrence and that this one thing put you off of MMO gaming.

It can be like this sometimes. I just hope you aren't tempted to be on the other end of it someday. It's easy to do sometimes when there appears to be no repercussions. These people are kind of like vampires, creating more of their kind.

Whether they were right about the ballad thing or not, it's not really important. Is there ever a reason for people to act that way? I've seen people act like that and be totally wrong about the premise that they were belittling over.