Formal Letter to SE about RMT situation.

[BreathlessTao]

...and once again, a good 2.5hr long live letter concludes that consisted of nothing but questions from the forums (and some other media I think), and there wasn't even any mention of anything remotely RMT-related.

[OlyverW]

I still get tells albeit not as bad as pre heavensward. The Hi Bro tell/friend req's have seemed to stop. the old main cities though seem to have at least 1 jumping bot saying their nonsense and they just jump every now and than to avoid the afk kick. I have also not had to go busy as much I think I only did it a few days when the friend reqs where frequent

[Niwashi]

So now that the dust has settled on Heavensward, how are the RMTs for people now? Any better? Still more of the same?

By what I've seen on Coeurl:

The RMT Friend requests seem to have stopped. Blocking trial accounts from sending them seems to have helped at least that aspect of it, so that's finally something SE got right.

/tell spam is much like it was before the release.

There had, however, been a noticeable drop in /tell frequency around the end of May. We speculated at the time that it might be just a pre-release lull, but the /tell frequency seems to have only returned to roughly the early June levels (maybe every 10 minutes or so) and not to its early May levels (back when it was a constant flood of tells averaging about a minute apart). Maybe that drop in late May really was an actual change and not just a temporary lull, as we thought at the time.

From June 3rd:

Exodus has been better for about a week. Not gone but but notably less.

The same on Coeurl. I'm just not sure whether it's a meaningful drop or just a pre-expansion lull.

It seems to have stayed down since then. (At least on Coeurl. I can't speak for Exodus.)

At it's current levels, the RMT spam is still really annoying, but no longer the game ruining sort of constant harassment it had been getting to be for a few months.

[Lexxuk]

It's still pathetically high, and SE have done nothing to alleviate the issue, checking my /tells I'm up to 60 spam tells today, one person has been sending spam for over 7 hours without being banned (couldn't be arsed with the /blist), usually I'd go /busy, but I'm crafting, and crafting for friends, being /busy means they can't trade with me, and obviously I can't get tells. I've lost all faith in SE, come 4.0 and 5.0 we'll still be getting spam from RMT because SE can't seem to do simple stuff, like, I dunno, allow us to have options on WHO can tell us.

[Zabuza]

I suppose the thing that baffles me the most is that they added so much content in Heavensward, but still couldn't add the simple right click report feature that would flag an account for investigation if reported by a multitude of people.

They still haven't allowed you to remove all names from your blacklist at once, or a group of names at once.

Why, 2 years later, in this expansion that has been rated top notch everywhere, do we still have to go through two prompts to decline a friends request? Why do we still have to go through a bunch of menus to report someone instead of a simple right click report?

SE, for a company of your caliber and resources, these should be extremely simple features to implement.

[Symbiant]

"one person has been sending spam for over 7 hours" (couldn't be arsed with the /blist),

Sound like not even trying here let me help you. Put this on a button.

/blist add <r>

They send it you click it and it's a done deal.

[Zabuza]

Sound like not even trying here let me help you. Put this on a button.

/blist add <r>

They send it you click it and it's a done deal.

Problem is when that blacklist becomes full you either spend 15 minutes removing 30-50 names, or remove a name from blacklist every time you are sent a /tell. This is beyond annoying, and hurts the gameplay/social experience.

[Sicno]

http://na.finalfantasyxiv.com/lodest...6ba0d8cbc16378

I wonder if this will actually do anything o.o

Suspension of Free Trial to Full Version Upgrades on Mog Station

We have identified an issue wherein the ability to upgrade to the full retail version of FINAL FANTASY XIV via the Mog Station was being abused for malicious purposes by those involved in illicit activities. As a response to this, we have decided to suspend the ability to upgrade to the full retail version on the Mog Station.

We apologize for the inconvenience, but when seeking to upgrade to the full retail version, we ask that you purchase a copy from either the Square Enix Online Store or other retailers.

[TinyMonster]

http://na.finalfantasyxiv.com/lodest...6ba0d8cbc16378

I wonder if this will actually do anything o.o

Hmm.. Didn't know they were going to do that...

[Buff_Archer]

Hopefully that helps, what I've been saying forever is they just need to make it where the cost for creating each RMT bot becomes more expensive than the revenue each one brings in, since RMT companies won't do this at a net loss and it seems to me that for every RMT bot that leads to a customer making a purchase, there are many more that simply harass non-purchasers for the span of their existence. So it's just too cheap for them to create all these accounts, and they're allowed to do far too much with them when in trial status.

Remember all the people saying: "Stop complaining about our lack of options in dealing with RMT, I'm sure they're working on a solution for when HW comes out and don't want to say what it is." Ha yeah so that didn't happen. Still can't control who sends us tells without turning them off altogether or going on busy, still got a blacklist maxed out at 200 people except for when I manually delete some myself. Still see those people standing in main cities in Say mode referring to the same C O M P A N Y N A M E in their spam going on two months now.