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  1. #71
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Any words? Pretty much send all tickets. :c
    (0)

  2. #72
    Player
    BigTough's Avatar
    Join Date
    Sep 2014
    Posts
    204
    Character
    Paris Alexus
    World
    Malboro
    Main Class
    Marauder Lv 90
    EXTEND THE EARLY ACCESS!!!!!
    (0)

  3. #73
    Player
    Demetirus's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    189
    Character
    Demetirus Iludan
    World
    Odin
    Main Class
    Lancer Lv 57
    Yeah, this sucks. Really does not give me a pleasant feeling where it comes to buying directly from SE.

    It's one thing to simply not get the CE box, but a whole other to also get locked out because of it.

  4. #74
    Player
    Estheim's Avatar
    Join Date
    Sep 2013
    Posts
    68
    Character
    Edwin Lorrimer
    World
    Brynhildr
    Main Class
    Samurai Lv 90
    I'm not personally affected by this but I felt like throwing my own two cents in. The fact that these guys paid above and beyond for a physical collector's edition only to find they are locked from playing is a bit harsh. It may not be square enix's fault, but it could be something they could help alleviate the pain with. Normally I'm a fan of "it's not a quick fix" and so forth, but even I feel that extended the early access codes to cover the weekend would help somewhat towards this. Anyone who has early access at the moment activated will have more than likely picked up their copies, so extended it until monday would not do much damage in the long run.
    (0)

  5. #75
    Player
    sirDarts's Avatar
    Join Date
    May 2015
    Posts
    615
    Character
    Elyza Arcanas
    World
    Phoenix
    Main Class
    Scholar Lv 60
    My issue was actually caused directly by SE.
    They didn't add my phone number to the package, so DHL had no way to contact me and deliver the package. They have somehow got to my phone yesterday, and are supposed to deliver today, so now I just need to hope they will manage before 3pm...
    (0)

  6. #76
    Player
    Soulmovment's Avatar
    Join Date
    Jan 2014
    Posts
    19
    Character
    Lewd Thoughts
    World
    Gilgamesh
    Main Class
    Marauder Lv 80
    I thought I was the only one caught in this issue :/, I'm from Canada as well. Mines is stuck in that customs hell, and here I though customs clearance was a good thing or a right step at least. They say mods check the forms on a daily bases so I hope someone see this and extends the EA.

    But I feel like everyone caught in this will be losing play time which is a shame, and I prolly won't be ordering from SE online again cause of this terrible experience.
    (0)

  7. #77
    Player
    Celestialdemon's Avatar
    Join Date
    Nov 2013
    Posts
    24
    Character
    Celestial Demon
    World
    Cactuar
    Main Class
    Gladiator Lv 60
    The lack of response or acknowledgment to this matter is quite disturbing. When enough PS4 players couldn't play Heavensward content, the matter got looked into and was acknowledged. I understand that it was easier for them to look into that problem. But nevertheless, just seeing a lack of response from Square Enix on the matter makes it look like they brush off a part of their customer base and are going with the "Deal with it" way. Hopefully, we see something soon because there's not much time left.
    (0)

  8. #78
    Player
    Estheim's Avatar
    Join Date
    Sep 2013
    Posts
    68
    Character
    Edwin Lorrimer
    World
    Brynhildr
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Celestialdemon View Post
    The lack of response or acknowledgment to this matter is quite disturbing. When enough PS4 players couldn't play Heavensward content, the matter got looked into and was acknowledged. I understand that it was easier for them to look into that problem. But nevertheless, just seeing a lack of response from Square Enix on the matter makes it look like they brush off a part of their customer base and are going with the "Deal with it" way. Hopefully, we see something soon because there's not much time left.
    That or they're already looking into it and saying nothing until they have something to report. Sometimes the mods get slated when they just say "looking into it" without more than that.
    (0)

  9. #79
    Player
    Demetirus's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    189
    Character
    Demetirus Iludan
    World
    Odin
    Main Class
    Lancer Lv 57
    Really sad to wake up and still have no update on this. The lockout time is getting pretty close. : /

  10. #80
    Player
    Skoodles's Avatar
    Join Date
    Oct 2013
    Posts
    6
    Character
    Skoodles Omega
    World
    Diabolos
    Main Class
    Gladiator Lv 50
    Mine says it's in the hub before it delivers to my house...expected delivery isn't till Monday...So I'm screwed. Really wish they would comment on this issue....really pisses me off I paid for the faster shipping and some how it still got here late.
    (0)

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