Anyone notice that S.E. hasn't chimed in on this conversation?

That can only mean 1 of two things.

1) They know that the OP is right. That this game needs major overhauls to the way users interact with the client and other glaring structural problems with the game. They either are working on a fix, or have admitted defeat by staying silent.

2) They simply don't think that this is enough of an issue to respond to.

Both are bad options for us players who are still around. Either a fix is a long way away, there is no fix, or they dont think it even worthy of a fix. Its a loose, loose, loose situation for us players.