Formal Letter to SE about RMT situation.

[GreatMonkey]

Maybe if we all move to the jp servers, might get something then...

I'll sign.

[Shizzle]

Considering we already have services to pay for gender changes,name changes etc I think the quickest and easiest method of eradicating the RMT spam bots is by SE allowing subscribers to buy gil from the store it'd certainly stop the sellers then if SE themselves offer the service although itd also mean the economy would inflate to ridiculous levels too.

[Damun]

If anything, this most recent report of how many accounts banned, shows just how ridiculous this has gotten.

I mean seriously 11,000 accounts banned?

SE is not getting to the root of the problem, and they're loosing more customers to people being annoyed by the harassment than they would if they just permabanned the buyers.

[Shizzle]

The buyers is part of the problem Damun, the gil farmers need to be banned as well.

[JimboTCB]

It's absolutely ridiculous. They ban more accounts in a month than some games have subscribers, and the next day I still can't log in for more than five minutes without getting half a dozen tells and a couple of friend requests from spammers. Blacklisting is useless as they create new characters faster than any normal person can block them, and banning a whole bunch of accounts once a week obviously does nothing when they all crawl back out of the woodwork under new accounts the very next day.

Harsh penalties for buyers and decisive broad-brush action against sellers is the only way they're going to even begin making any headway with the problem.

[Shizzle]

I think Blacklist is a placebo Jimbo, I think it only actively works for as long as your logged in on Behemoth I've had a lot of spam tells while crafting I blacklist then real life things need to be done and log out. Hours later the same spammer is back spamming tells to me on log in again. But again I think the quickest solution to removing gold sellers would be for mmo companys to offer ingame money to be paid for like other micro-transactions they offer in their online stores but then that'd inflate prices too they need to take lessons from Blizzard in preventing RMT.

[Ilitsa]

Great thread, consider me signed on to this!

[Damun]

The buyers is part of the problem Damun, the gil farmers need to be banned as well.

Yes they are, they're not doing enough, they're not giving us the tools to really help them mitigate this. The farmers, and the buyers are just getting off way too easy.

[Kerwin]

I really don't want to use the busy status. I want to communicate with my friends. But the RMT is all to real as of recent. Especially so on non Legacy servers.

/signed

[MugenMugetsu]

17 pages in this thread, countless other threads about the issue, and not 1 Community Mod response. Please SE, for the love of the Twelve, and for all of your loyal, devoted, customers, please provide us with a response as to what is going to be done about this surge in RMT activity. There have been very many helpful suggestions as to actions that could be taken, or systems that could be implemented to quell the RMT /tells, most of which are very good suggestions. The only suggestion that I have a small amount of disagreement with is to prevent low level players from being able to use /tell. New players will want to be able to communicate with other players, and /s, /sh, or /y are not the best means of communication for new players to use if they want to ask for help, inquire about joining a free company or linkshell, or to tell a friend that they have joined us in Eorzea. Can we please get at least 1 Community Mod response in regards to the constant inundation of /tells that we, as paying customers, are receiving from unwanted RMT who are violating the ToS by even simply sending a /tell promoting a gil selling website?

Other issues, even very, very, minor issues are getting very quick Community Mod responses and it really lowers the morale of the players who feel very strongly about this issue when all we receive is silence in regards to this issue. Even if all that can be said is, "We are looking into the issue, action will be taken, please look forward to it!" I think that would be acceptable by the majority of people who have posted voicing their concern, and upsetness, about the constant receipt of /tells and friend requests from RMT.