Formal Letter to SE about RMT situation.

[Niwashi]

only thing that really helps is by reporting RMT spammers in-game

But with the current system, it takes longer to report a spammer than it does to get your next spam message. You could maybe report every second or third one if that was all you were going to do the entire time you're online, but who's going to pay every month for a game of report-the-spammers? We haven't been given the tools necessary to report spam because SE hasn't put together either the tools or the team to deal with the reports. If they cared about their customers or their game, they would have provided both, like any reputable P2P.