Formal Letter to SE about RMT situation.

[Alousolu]

/sign
/sign
/sign

There are times on Midgardsormr when I get tells before the loading screen can disappear and I can actually play. Its to the point that I log in and the first thing I do is put my self to /busy. But my biggest peeve has been them bots standing round bonding all day. I use to be able to screw with them and get them killed but then they started using cure when their HP got so low so they took that away from me.

*I'm Alousolu Tatawai and i approve of RMT/bot user's/spammers getting ran over by a car*

[Seif]

Please be more proactive with this it HAS gotten a bit worse in the past month. Is STF on a vacation or are they just useless?

[Deheuty]

Spamming the chat with their adverts is one thing -- now these gil sellers are resorting to creating level 1 toons with nonsensical names like 'ghgjhjghgh hghhgjhg' and then disturbing other players by (repeatedly) sending friends request. It's not always possible to block them immediately (e.g., if you are doing the main story quest and watching the cutscenes).

[tocsin]

Please be more proactive with this it HAS gotten a bit worse in the past month. Is STF on a vacation or are they just useless?

Something you also have to keep in mind, from the credits at the end of the 2.55 storyline (spoilers but not really?) is that there are a total of THREE (3) people on the Special Task Force. three people, to handle all of the RMT on 64 servers. that's 120 work hours total for the department. With that information in mind, a couple thousand bans is pretty good.

[Miyu20]

/sign

I am worried because in the past two weeks, Jenova has seen a spike in RMT Spam telling. I'm pretty sure it's due to some a$$hole on our Server buying some Gil but I have to empty my blacklist every week now. I've only emptied it three times before.

[Mature]

As all we all have our opinions about this. I think this thread is a great idea and a form of showing how frustrating it is to see Rmt spamming more often than usual.

But my question is, do people really think that the SE staff just do nothing about it?. It is virtually impossible to get rid off of all the gil spammers and etcs. They know what is going on and they are doing something about it. people need to understand that sorting this is not like switching off and on surely there's more to it.

Don't get me wrong this is a noble idea but you have to put yourself in their position too. So for this reason I'm not signing this as it kinda obvious that they know about this issue and trying to sort it.

[Aerowaffle]

Something you also have to keep in mind, from the credits at the end of the 2.55 storyline (spoilers but not really?) is that there are a total of THREE (3) people on the Special Task Force. three people, to handle all of the RMT on 64 servers. that's 120 work hours total for the department. With that information in mind, a couple thousand bans is pretty good.

I think that's the point that most of us are trying to make.

SE isn't taking the RMT problem seriously enough, they've only assigned a few people to manually ban. Sure, the few people that they have assigned are probably working their hardest to quell the tide. I have nothing but respect for these few soldiers, but SE really needs to develop new prevention methods and hire more employees to deal with this, because the current situation is pretty bad.

[Niwashi]

only thing that really helps is by reporting RMT spammers in-game

But with the current system, it takes longer to report a spammer than it does to get your next spam message. You could maybe report every second or third one if that was all you were going to do the entire time you're online, but who's going to pay every month for a game of report-the-spammers? We haven't been given the tools necessary to report spam because SE hasn't put together either the tools or the team to deal with the reports. If they cared about their customers or their game, they would have provided both, like any reputable P2P.

[Riepah]

Something you also have to keep in mind, from the credits at the end of the 2.55 storyline (spoilers but not really?) is that there are a total of THREE (3) people on the Special Task Force. three people, to handle all of the RMT on 64 servers. that's 120 work hours total for the department. With that information in mind, a couple thousand bans is pretty good.

With that information in mind, there is even more reason to be upset at SE. If they don't hire more than 3 people to deal with this then it is 100% their fault that we're in this RMT hell and there is absolutely no excuse whatsoever.

[Tincuptaru]

What seems to work for me is to clear the blacklist. Then blacklist throughout the whole play session, then take a screenshot of that blacklist and upload it on the website reporting system linking them the screenie and giving all of the particulars.