Why no official dares answering us?

[Gilthas]

Please check league of legends forums before making such statements. Square Enix can hire 10 guys to read all forums and make reports to "devs" on what seems like hot topics in the FF14 community and try to investigate into it.

What exactly do you think the FFXIV community reps do?

What they don't do is respond to every single issue raised by players, especially when they have been addressed before, like your Summoner issue that seems to have motivated this particular thread.

And there's a developer tracker button at the top right.