Why no official dares answering us?

[Kraktur]

EDIT2: (03-17-2015 19:05 GMT) Thank you everyone for your enlightening answers, I think I understand better SE's community management policy now.


Hi,

I have been reading these forums for a few months now (mostly the DPS sub forum) and it I'm still puzzled by how players keep asking for stuff, giving their impression on game aspects, without any reaction at all, from any Square Enix official. Not even a forum administrator or a moderator.

Is the way this game is developped really this one sided?

Take online games made by other companies and you'll see they actually often give players feedback in regards with their requests. This is not a pure console game that you release once and for all.
I don't know, take League of Legends for instance, every patch they deliver has a patch note always explaining why they made this or that change (balances) and often refers to the community of players.

Square Enix has a much heavier, brighter past than companies like Riot Games. But does it mean it should not adapt to what a MMO actually is? It's a game that consistently changes. Not only does it imply to add new content so that people stick to it, but you also need to listen to your players.
Ask all the people who ever played a Final Fantasy if they like what you did with the summoner job (invoker in some other FF games) for instance. Now maybe you prefer not to ask this because it would not be possible to satisfy all players' needs. but really in many other cultures, people like it when you ask them what they think.

And guys, don't start posting "noone forces you to play this game, you're free to play another game". I'm posting this because I expected very much from FF14, got my hopes up with "A Realm Reborn" as many other FF fans did, but I really feel fustrated by the game as it is.

EDIT: corrected several typos