"Your Code Has Already Been Used"

[Kaihri]

If you receive a code from the Pre-order site and then try to register the code on the Mogstation it's not live yet. The code you get will not work until it's closer to release. It's in the email you received. Title of said email i'm referring to is: "FFXIV: Heavensward Pre-Order Code Redeemed"
If you read the email you will see this

[Tannlore]

If you receive a code from the Pre-order site and then try to register the code on the Mogstation it's not live yet. The code you get will not work until it's closer to release. It's in the email you received. Title of said email i'm referring to is: "FFXIV: Heavensward Pre-Order Code Redeemed"
If you read the email you will see this

Nope, doesn't work for me. Code has already been used. This is following the instructions in the email and that Bayone posted (same link btw). Used code is used. In line for support chat now to see what can be done.

[Silverbear]

If you receive a code from the Pre-order site and then try to register the code on the Mogstation it's not live yet. The code you get will not work until it's closer to release. It's in the email you received. Title of said email i'm referring to is: "FFXIV: Heavensward Pre-Order Code Redeemed"
If you read the email you will see this

Well Srry to say ur email is Different then the one i got.Mine has nothing saying that at all mine has a green tab that say click here to gain access to product then instructions has link and it isnt the mogstation

[Zholi]

If you receive a code from the Pre-order site and then try to register the code on the Mogstation it's not live yet. The code you get will not work until it's closer to release. It's in the email you received. Title of said email i'm referring to is: "FFXIV: Heavensward Pre-Order Code Redeemed"
If you read the email you will see this

That's all well and good but that's not the issue anyone in this thread is having. Our first code doesn't work at the preorder site.