"Your Code Has Already Been Used"

[Nateh]

Yea the spaces over dashes worked for me as well. :3

[HeavensSword]

I'm also not seeing a code. Under "download page" I click view, but only have an instructions button. It isn't very helpful either since all it does is open a popup that says: "Shipment Info
Super Saver (5 to 10 days *) ".

[silverhope]

I got my pre order code jsut fine yesterday.. is this what were tlaking about? I also got the email and new codes put on my order account.. but I already ahve the "please wait for us to mail registration codes (code)" is there a way to check my account to see if the code was applyed?

[JillyBean]

I have a new unique situation. I doubt that I am alone.

I received my email and was able to successfully redeem my pre-order code and have my early-access code ready for June.

However, later on last night, I received another email that was sent to those with "Your code has already been used." problems.

This is the additional email I received:

Dear customer,

We apologize for the inconvenience, but we noticed an error with the pre-order key that was delivered in your FINAL FANTASY XIV: Heavensward pre-order. Attempting to redeem the code on the pre-order site may have generated an error saying that it had already been redeemed. The issue has since been resolved and a new key has been issued to your Square Enix Online Store account. Please visit the product activation page and login to receive your new key.

Click Here to get access to your products

Do I do anything with this, or just hope my early access code that I already obtained is good to go?

[Katzyn]

I have a new unique situation. I doubt that I am alone.

I received my email and was able to successfully redeem my pre-order code and have my early-access code ready for June.

However, later on last night, I received another email that was sent to those with "Your code has already been used." problems.

This is the additional email I received:



Do I do anything with this, or just hope my early access code that I already obtained is good to go?

Damn, I got this too...and I'd already had it validate by using the "replace dashes with spaces" method. I hope it didn't screw me over lol...I can't use the new code they gave me, says there an error.

[JillyBean]

Damn, I got this too...and I'd already had it validate by using the "replace dashes with spaces" method. I hope it didn't screw me over lol...I can't use the new code they gave me, says there an error.

I haven't even clicked the link to obtain the new code. I was hoping for an official response here. I think it needs addressing.

[Bayohne]

I haven't even clicked the link to obtain the new code. I was hoping for an official response here. I think it needs addressing.

JillyBean (and Katzyn) you're fine. If your initial code worked fine, then don't worry about the new code.

[JillyBean]

JillyBean (and Katzyn) you're fine. If your initial code worked fine, then don't worry about the new code.

Thank you, Matt! \o/

[Katzyn]

Thank you <3