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  1. 03-17-2015 05:28 AM #21
    Nateh
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    Sep 2013
    Posts
    58
    Character
    Black Lily
    World
    Balmung
    Main Class
    Pugilist Lv 50
    Same for me. I assume the code generating system is being stupid and duplicating codes lol.
    (0)
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  2. 03-17-2015 05:30 AM #22
    Ramien
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    Nov 2014
    Location
    Limsa Lominsa
    Posts
    147
    Character
    Morrigan Mieaux
    World
    Balmung
    Main Class
    Arcanist Lv 60
    I ordered two copies since I have another family member who plays. One code worked, one didn't.
    (1)
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  3. 03-17-2015 05:31 AM
    Miyu20

    Player

    Reason
    Read further down in the E-mail ^^;;;
  4. 03-17-2015 05:33 AM #23
    Nateh
    Player
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    Sep 2013
    Posts
    58
    Character
    Black Lily
    World
    Balmung
    Main Class
    Pugilist Lv 50
    No the Instructions give you the website link to redeem your code. Thank God we have 3 months for Square to get this resolved. <_<
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  5. 03-17-2015 05:34 AM #24
    Nutz
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    Jan 2014
    Posts
    1,140
    Character
    Monkey Nutz
    World
    Behemoth
    Main Class
    Pugilist Lv 60
    Luckily mine worked, though I initially just assumed the first code was the one I needed. Who knew I needed to use one code to get another?
    (0)
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  6. 03-17-2015 05:40 AM #25
    JillyBean
    Player
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    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    I haven't even received my email (30 mins later even) to get the code to go to the validation site. My bank has a pending charge for it. I've checked all email folders. I used a Yahoo email. I have not received any confirmation email yet.
    (0)

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  7. 03-17-2015 05:46 AM #26
    Xaimera
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    Mar 2011
    Location
    Limsa Lominsa
    Posts
    618
    Character
    Xaimera Zeal
    World
    Leviathan
    Main Class
    Lancer Lv 64
    Quote Originally Posted by JillyBean View Post
    I haven't even received my email (30 mins later even) to get the code to go to the validation site. My bank has a pending charge for it. I've checked all email folders. I used a Yahoo email. I have not received any confirmation email yet.
    I'm also in the same boat. And of course the my account section on the store is not loading.
    I hope I don't get the code is alrdy used error also .__.
    (0)

    LNC ~60~ DRG     CON ~60~ WHM ARC ~60~ BRD MRD ~60~ WAR THM ~60~ BLM ACN ~60~ SMN ~ SCH ROG ~60~ NIN
    FFXI - Elia 2007 -★- 2010 FFXI ~ 2002 -☆- 2007
    FFXIV - Xaimera Zeal ★ 2010 -☆- 2017
    ◕‿‿◕
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  8. 03-17-2015 05:48 AM #27
    Bingo
    Player
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    Apr 2011
    Posts
    11
    Character
    Achazia Letum
    World
    Hyperion
    Main Class
    Archer Lv 50
    Same here (edit - that is code already used error).

    Which customer service should I be contacting? The SE Store customer service or the FFXIV customer service?

    Bayohne, you don't happen to have a link handy do you? (So I don't screw this up)

    Thanks,
    Bingo
    (1)
    Last edited by Bingo; 03-17-2015 at 05:51 AM.
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  9. 03-17-2015 05:51 AM #28
    Tannlore
    Player
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    Oct 2011
    Location
    Windrust.. I mean Gridania!
    Posts
    242
    Character
    Tannlore Belegeria
    World
    Rafflesia
    Main Class
    Summoner Lv 100
    Got the code, said it was used.

    I remember a similar error back when 2.0 released and it wasn't quite time to redeem them. Are all the codes unlocked yet? Kinda annoyed >.< After all the annoyance of getting to buy this thing (after it was said it would be available at multiple sources for US customers) now this.

    *sigh*
    (0)
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  10. 03-17-2015 05:51 AM #29
    WintersMoondancer
    Player
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    Mar 2011
    Posts
    138
    Character
    Sorrow Nightwind
    World
    Sargatanas
    Main Class
    Black Mage Lv 80
    Yes please, a proper link to which support that can possibly help would be great. One of my codes work, the other doesn't.
    (0)
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  11. 03-17-2015 05:54 AM #30
    Nateh
    Player
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    Sep 2013
    Posts
    58
    Character
    Black Lily
    World
    Balmung
    Main Class
    Pugilist Lv 50
    Lol I just contacted both just in case. I am not as worried with this as I have 3 months to get registered for Early Access versus the mad rush to buy the physical CE.
    (0)
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