Support Desk notifications?

[Andriel]

Maybe try turning off your computer for a full minute (allowing it to clear out the cache, so don't turn it straight back on)

Wait what? You possibly couldn't make it more obvious that you have no clue what you're talking about.

Lately, however, this does not seem to work at all, as the blinking "!Support" notification just won't disappear. I tried opening and closing the latest reply, even my own message that I'd sent beforehand, I went back in the list and opened and closed some older messages as well, but the notification still remains there blinking (and sometimes I even receive an on-screen popup about a "new" message, sometimes even while in a dungeon). Even if I exit the game and then start it up and log back in again - for a few seconds it seems like everything's ok, but then the new message notification shows up again, even though I've received no actual new message from Support - or anyone else, as a matter of fact.

Let someone write you a moggle mail and open it. Funnily enough, that makes it go away. Until you write the next report, then it's all blinking again.