I'm sorry if I'm not posting in the right part of the forums, but I don't see where else I could go with this.

I always blacklist and then report whenever I get a tell from a RMT, via System -> Support Desk -> Frequently Asked Questions -> Reporting RMT advertisements. The problem is with the answers, or more specifically the notification: it flashes up, I go to System -> Support Desk -> and then either via Recent Replies & Notices, if things show up there, often it just says "There is no information to display.", or to History - where I open the reply and then close the issue, to have the new message notification dismissed.

Lately, however, this does not seem to work at all, as the blinking "!Support" notification just won't disappear. I tried opening and closing the latest reply, even my own message that I'd sent beforehand, I went back in the list and opened and closed some older messages as well, but the notification still remains there blinking (and sometimes I even receive an on-screen popup about a "new" message, sometimes even while in a dungeon). Even if I exit the game and then start it up and log back in again - for a few seconds it seems like everything's ok, but then the new message notification shows up again, even though I've received no actual new message from Support - or anyone else, as a matter of fact.

I don't know what's causing this, I'm only guessing that it's some sort of server-client sync issue, but it would be nice if this could be solved asap, because it's very annoying.

Also wondering if anyone else is having this particular issue?