I think the weirdest thing about this is people are pissed at a Business wanting to make money. Here's a popular argument:

"I should be able to obtain everything in game, I pay a sub fee."

Answer This: Where the hell is my Wind Up Bahamut? My Veteran Reward Minions and Mounts and Barding without needing to sub for a year (over $100 paid) and instead obtainable via quest? My Mog Cap? My Coeurl Mount? My Wind Up Dalamud? Where are these in-game without "using real money"?

The funny thig is? Someone will argue against that despite using that exact argument to argue against the cash shop.