do you want some example of quite extrem behaviour that did happend in FF14?ok, why not i'm nice after all i give you a few example:
- the number of time people abuse the mechanic of the game and insult other that don't want to do it, example: Speed Run of AK with the reset of the monster at the boss or where people was using the exploit of the tree on the first boss.
- the PF that was (didn't check recently) filled with message like 1 Fail = kick = BL, it's your right to setup who you want in your party, true, but that don't give you the right to be a jerk.
- the drama about first timer looking the Cut Scene in the dungeon that are either kick or insulted (still happening)
- all the drama around the pull of hunt monster (still happening even now, only on the rank A and S)
- a lot of racist comment left there and there between different community, like some english player often calling name french player (it happend in the other side too ^^)

i can continue, but it will be hypocrite to simply dump all on FF14, it's more a society trouble, people have become horrible jerk on internet, you will say is not new, but heere you have some pretty impressive and shocking case.
you was lucky to get the good side, but some player did get the quite the other side of the medal, i still remember new player that was simply insulted because he was a new player or ps3 player bashed for no reason since a lot of them play as well than pc player.

we have too many rift into the community, new player vs veteran, pc player vs console player, different nationality fighting each other. but that not the point, all of this is for say that we must'nt let some feature that will lead to more toxic community appear.

and i will repeat it one more time... even if you are part of a static, LS are there for this!

ps: about your comment like i don't know anything, i did see too many time people being horrible in the last years in this game... indeed it happend in other game, but here, believe me it can reach some really really nasty level.