JP servers up, NA/EU servers not (hardware issues)

[Ashgarth]

Why do we have hardware issues?

That is something I don't get, what kind of hardware you running our servers on.

I can see why NA's tech area is over populated with problems now.

We all pay for equal service, though our servers are down till 4:am and they are done at 2.30 am and get to play on top of that.

I mean its a minor issue but making everyone happy should be number one thing.

We pay also, You know if this happened in FFXI I would of been pissed due to NM pop timers.

Stuff breaks.

Sometimes other people stuff breaks and you dont care, sometimes your stuff breaks and people act as if it was some kind of conspiracy to destroy their lives.

[maxthunder1]

Stuff breaks.

Sometimes other people stuff breaks and you dont care, sometimes your stuff breaks and people act as if it was some kind of conspiracy to destroy their lives.

I see what you are saying but the yhad been working before the maintenace but after they suddenly have issue's? So my question would be what did they break or do wrong so that the issue is now present? Are they not monitoring the servers everyday every hour?

[Seiver]

doing updates do not always go well for everyone. something will always brake

[kimoi]

Are they not monitoring the servers everyday every hour?

Uh, yeah, that's how they know they're broken. If they weren't monitoring them, they would just say "All's good, go play!" even if there were problems.