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  1. #1
    Player Alukah's Avatar
    Join Date
    May 2014
    Posts
    1,475
    Character
    Alukah Bast
    World
    Excalibur
    Main Class
    Goldsmith Lv 90
    Odd, this is what they sent to me when I registered it.

    Square Enix Account Management System
    http://account.square-enix.com/
    -------------------------------------------------------

    Thank you for using the Square Enix Account Management System. The procedure to register the Software Token application to your account is complete. Please take a few moments to check over your registration details.

    Square Enix ID:
    ***
    Serial number for the registered Software Token:
    ***

    Please access the URL below and confirm that One-Time Passwords are now activated. The Emergency Removal Password that will be required if your phone is lost or damaged will be shown on screen after logging in.
    https://secure.square-enix.com/account/app/svc/login?cont=account

    -------------------------------------------
    The serial number above is required to remove the application's settings, so be sure to store it safely.

    -------------------------------------------------------
    For inquiries regarding products and services, please visit the Square Enix Support Center.

    http://support.na.square-enix.com/main.php?la=1&id=496
    -------------------------------------------------------
    (0)

  2. #2
    Player
    Jonny_Tapas's Avatar
    Join Date
    Apr 2011
    Location
    Limsa
    Posts
    197
    Character
    Jonny Tapas
    World
    Faerie
    Main Class
    Archer Lv 50
    Quote Originally Posted by Alukah View Post
    Odd, this is what they sent to me when I registered it.
    Correct this is the 2nd e-mail you receive after your product is already registered. I made the mistake of disregarding it as a "Thank you for registering blah blah" email that you get from absolutely everything you register for... The first time around.

    I would have disregarded it again if I wasn't actively looking for the Emergency Removal Password. It would solve many issues if this step was forced before the software would access the game.

    I hope this topic helps others learn from my mistake. If you haven't recorded your Emergency Removal Key... it's a good idea to do that now. In my case my phone app just happened to reset for no reason.
    (0)