130+ pages of feedback/bitching and you get a vague response not acknowledging the real issue, the drop rates. I'll remember this once my 6 month renewal is up, I can assure Squeenix I will change it to 1 month and consider not renewing at all. Between trying to obtain Novus and Coil, there's no other end game content to drive players to keep playing. At least I can play my back log of games I've ignored.