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  1. #11
    Player
    Kazralar's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Kazrina Sayomi
    World
    Balmung
    Main Class
    Arcanist Lv 50
    I'm having 2002 issues too.
    A google search suggested that these were congestion errors, but 7 hours later I'm still having them, meanwhile my FC mates are all logging on perfectly fine.

    Launcher boots up correctly. Game launches correctly. Hit the start button at the main menu and it'll try to connect to a data center.
    2002 error pops up before it connects.

    Edit: I can't see any crash log in the FF14 program files, was there another place they should be?
    Edit2: I'm on Balmung and I'm trying to connect from New Zealand if that's helpful
    (0)
    Last edited by Kazralar; 02-06-2014 at 05:04 AM.

  2. #12
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Kazralar View Post
    I'm having 2002 issues too.
    A google search suggested that these were congestion errors, but 7 hours later I'm still having them, meanwhile my FC mates are all logging on perfectly fine.

    Launcher boots up correctly. Game launches correctly. Hit the start button at the main menu and it'll try to connect to a data center.
    2002 error pops up before it connects.

    Edit: I can't see any crash log in the FF14 program files, was there another place they should be?
    tracert 199.91.189.30

    Post here with findings.
    (0)

  3. #13
    Player
    Kazralar's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Kazrina Sayomi
    World
    Balmung
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Marishi-Ten View Post
    tracert 199.91.189.30

    Post here with findings.
    http://i.imgur.com/LxYBGMy.png
    Really struggled to get out of the modem it seems.
    (0)

  4. #14
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Kazralar View Post
    http://i.imgur.com/LxYBGMy.png
    Really struggled to get out of the modem it seems.
    That an Airport Extreme router? Are you running dual NAT? Open your ports or DMZ your machine to see if it helps.
    (0)

  5. #15
    Player
    Kazralar's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Kazrina Sayomi
    World
    Balmung
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Marishi-Ten View Post
    That an Airport Extreme router? Are you running dual NAT? Open your ports or DMZ your machine to see if it helps.
    I honestly have no idea what any of that means, but the issue just fixed itself moments ago.

    Saw a mention in http://forum.square-enix.com/ffxiv/t...07#post1850007 that someone checked their Norton then suddenly it worked. I just noticed mine wasn't showing on the taskbar so I booted Norton up.
    Suddenly FF14 is working perfectly. No idea why.
    (0)

  6. #16
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Kazralar View Post
    I honestly have no idea what any of that means, but the issue just fixed itself moments ago.

    Saw a mention in http://forum.square-enix.com/ffxiv/t...07#post1850007 that someone checked their Norton then suddenly it worked. I just noticed mine wasn't showing on the taskbar so I booted Norton up.
    Suddenly FF14 is working perfectly. No idea why.
    Airport Extreme is Apple's router. I ask due to the 10.0.x.x IP address of your LAN.

    Airport Extremes have a nasty habit of operating in a dual NAT mode (two LAN gateways. Makes it difficult for some data to transfer).

    Port forwarding can sometimes help (done on your routers local page)

    DMZ would do the same thing (port forwarding you're still behind a firewall. DMZ is a rule set so your computer operates completely outside of it).

    I'm not a fan of Norton. It's a hog for CPU and will override whatever settings you have in place. I have Windows Defender (I'm a mac user by default) and I've never had an issue.
    (0)

  7. #17
    Player
    Erefes's Avatar
    Join Date
    Feb 2014
    Location
    Ul'Dah
    Posts
    12
    Character
    Erefes Lensefere
    World
    Leviathan
    Main Class
    Machinist Lv 60
    I'm having that issue too D= It's giving me a script error every time I try to open the Launcher, then the Launcher is just a black screen giving me only language settings...

    EDIT: Anyone know if I have to reinstall the game or what?!
    (0)

  8. #18
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Erefes View Post
    I'm having that issue too D= It's giving me a script error every time I try to open the Launcher, then the Launcher is just a black screen giving me only language settings...

    EDIT: Anyone know if I have to reinstall the game or what?!
    ... What's the script error number?
    (0)

  9. 02-06-2014 09:25 AM

  10. #19
    Player
    Erefes's Avatar
    Join Date
    Feb 2014
    Location
    Ul'Dah
    Posts
    12
    Character
    Erefes Lensefere
    World
    Leviathan
    Main Class
    Machinist Lv 60
    Sorry I accidently deleted my previous post, anyways I keep getting this script error message saying Line: 20 Char: 2 App: App is undefined Code: 0
    (0)

  11. #20
    Player
    Marishi-Ten's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    332
    Character
    Marishi Ten
    World
    Diabolos
    Main Class
    Weaver Lv 50
    Quote Originally Posted by Erefes View Post
    Sorry I accidently deleted my previous post, anyways I keep getting this script error message saying Line: 20 Char: 2 App: App is undefined Code: 0
    json error. Javascript. Uninstall/reinstall java and make sure it's enabled in IE. Should be good to go
    (0)

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