Quote Originally Posted by Hvinire View Post
Thank you for your continued feedback to this issue.

The development team is aware of the long wait times that players are experiencing with the duty finder and are checking on the causes and ways to make improvements moving forward.
Im fairly certain a lot of the wait times are due to server capacity rather than the availability of players queued. In other words we're not sat waiting for players in some cases, but instead waiting for a group to finish freeing up a server slot.