For those with Verizon FIOS getting lag while playing FF14 on the Canada Data Center

[ReplicaX]

SE is not connected directly to Level 3, so I doubt there is any customer relationship between the two.

Level 3 is a Tier 1 and owns and operates a major Internet backbone in Montreal. They are one of the largest in the world.

6 47 ms ae11.edge2.NewYork.Level3.net [4.68.62.41]
7 57 ms vlan52.ebr2.NewYork2.Level3.net [4.69.138.254]
8 55 ms ae-45-45.ebr2.NewYork1.Level3.net [4.69.141.21]
9 140 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
10 * [-] < Level 3 Failed packet loss
11 56 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
12 55 ms [192.34.76.10] < Square Enix NA Network
13 60 ms [199.91.189.242] < Square Enix NA Network
14 59 ms [199.91.189.38] < Square Enix NA Excalibur Server

Stop giving false info. They are directly connected for thousands of subscribers.

[Nekodar]

Level 3 is a Tier 1 and owns and operates a major Internet backbone in Montreal. They are one of the largest in the world.

6 47 ms ae11.edge2.NewYork.Level3.net [4.68.62.41]
7 57 ms vlan52.ebr2.NewYork2.Level3.net [4.69.138.254]
8 55 ms ae-45-45.ebr2.NewYork1.Level3.net [4.69.141.21]
9 140 ms ae-5-5.car1.Montreal2.Level3.net [4.69.141.5]
10 * [-] < Level 3 Failed packet loss
11 56 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
12 55 ms [192.34.76.10] < Square Enix NA Network
13 60 ms [199.91.189.242] < Square Enix NA Network
14 59 ms [199.91.189.38] < Square Enix NA Excalibur Server

Stop giving false info. They are directly connected for thousands of subscribers.

Node 12 that you call Square Enix NA Network...
http://whois.arin.net/rest/net/NET-192-34-76-0-1/pft
One quick check and you can see it belongs to Ormuco.

The next two nodes are listed as belonging to Eidos, which is owned by SE and is therefore part of SE NA network.
Who's giving false info here? You, who didn't look up things, or me who bothered to look up things?

SE is a customer of Ormuco, and Ormuco is a customer of Level 3. SE is not a direct customer of Level 3 just like you're not a direct customer of Level 3 just because your ISP peers with them.

[ReplicaX]

Node 12 that you call Square Enix NA Network...
http://whois.arin.net/rest/net/NET-192-34-76-0-1/pft
One quick check and you can see it belongs to Ormuco.

Ormuco was contracted as SE's DataCenter solutions (Public Info). Unless you have their contract handy, you do not know the details of the services.

Fact remains, it is SE's data and issue. They need to contact the proper company involved. Whether it is Ormuco as their upstreamer to sort out with Level 3 or Level 3 directly if its only a DataCenter contract.

This is nothing new, I've known this since Beta 3, since the datacenter launched. What you and I do not know is the details of SE's contracts with these companies and the services they provide.