What's bad is they are not even acknowledging that it is a bug. Read known bugs on the footnotes. If they do not know about it or turning a blind eye to it. It will never get resolved.

If anyone can help in making this problem better known to SE speak up because my wife is playing on a Vista PC and will not upgrade to 8.1 because she does not like the OS and can't seem to get win 7 anymore so I will do my part in voicing that the issue hasn't been resolved and will help in letting it be known better.