Mouse Pointer vanishing in Fullscreen Mode

[StormGryffen]

I sent a ticket (when early release started) for this same issue with a very detailed description of what the issue was and all the things I'd tried to resolve the issue. I got a response two days ago. It reads as follows:

"Dear Customer,

Regarding your request for technical support. Please find your answer below.

We appreciate you bringing this to our attention. It will be forwarded to the appropriate party. We are not aware of there being any trouble or problems in this game like you are describing, although we are not doubting your claim. Please attempt to continue trying to resolve the issue locally while we report this issue to development and management. Thank you for taking the time to contact us today and we look forward to your opinions of our upcoming titles.

Thank you for contacting the SQUARE ENIX Support Center."

[PastelioDibiaggio]

"we are not aware of this problem" Wow what a bunch of b.s.

[Zoultrias]

Zoultrias, were you able to solve this for SCII? If yes, how?

SE don't ignore this and fix it ASAP

In SCII after a long time of playing, I started to get the cursor corruption where it would just disappear. I don't recall if I was using full screen or windowed mode. The solution was to set cursor mouse trailing, and reduce the length of the trailing to practically zero so you wouldn't really notice the trailing, but that would enable SCII to show the cursor while playing. Doesn't seem to work for FFXIV the same way though.

[syklonis]

In SCII after a long time of playing, I started to get the cursor corruption where it would just disappear. I don't recall if I was using full screen or windowed mode. The solution was to set cursor mouse trailing, and reduce the length of the trailing to practically zero so you wouldn't really notice the trailing, but that would enable SCII to show the cursor while playing. Doesn't seem to work for FFXIV the same way though.

Unfortunately any fixes everyone are posting just are not working for this issue. It's the game not running in Vista and XP for the most part. I feel it's something the way D3D renderer is working. But who knows. I have tried everything you can think of. So I'm done messing with this, I'm only bumping to get it passed all these EA and login issues. Now I have to rely on Square to get off their butts and acknowledge there is an issue, and not close tickets submitted without actually looking into this and other threads. It's really ridiculous!

[Asmoday]

In SCII after a long time of playing, I started to get the cursor corruption where it would just disappear. I don't recall if I was using full screen or windowed mode. The solution was to set cursor mouse trailing, and reduce the length of the trailing to practically zero so you wouldn't really notice the trailing, but that would enable SCII to show the cursor while playing. Doesn't seem to work for FFXIV the same way though.

Thanks for coming back on that Zoultrias. Indeed deactivating mouse cursor trail seems not to be the solution, at least for me.. Cheers.

SE don't ignore this and fix it ASAP

[Kaim-Argonar]

Bumping.....

[SideWays]

bumpdi bump SE take a look and respond you lazy sons of.....

[SephtheOni]

Buuuump! I really wanna play in fullscreen. Windowed kills. I can run 50+fps in fullscreen and only 30 tops in windowed.

[Jubeii__Arkillion]

Does anyone know if a hardware mouse is available in the game? I heard about a fan made patch that can activate it? Or any other third party program that can emulate a mouse? The game looks so amazing, but I need to use a small window to get optimal performance, and full windowed is too laggy. Full screen mode is very smooth and I really need a cursor

[Neyu]

bump! Bump!