Unplayable Lag

[pompey_dan]

Hi,

Just want to add to this,

I did instances on sunday and everything was fine.

On tuesday onwards i been getting lag spikes in every instances; I can no longer do any dodge mechanics

I am also from the UK and using Sky.

I'm also from the UK using Sky internet, I was having problems especially on Tuesday, Titan was unplayable.

SOLUTION: unfortunately was to use Pingzapper, this sorted the problem for me right away, was perfect after. You can try it for free for one hour at a time before it disconnects you, it is only something like £3 a month without contract but it is defiantly worth it as this problem seems similar to the FiOS routing problems the Americans are having, my FC friend using FiOS also downloaded and started to use Pingzapper and it sorted his problems out too.

[Rona]

SE's aware. These threads have been popping up too much for it to be everyone's ISP. I keep hearing FIOS is having issues in the U.S., but I'm on AT&T in the Southeastern US and before December 23rd I was fine. Now it spikes like crazy. However, WTFAST is fixing it. The lag spikes it prevents are just plain embarrassing for any major MMO game. I hope they fix whatever maple syrup fiber line they have going on up in Canada.

[Auri]

So we can assume it's mainly a Sky/BT problem? Could it be some kind of throttle? My boyfriend only downloaded a 30GB worth of Elder Scrolls beta recently, but could we still be capped by the ISP?

Im also having the same issues which meant i ended up with a piece of armor I didn't actually want in CT on Tuesday night due to excessive freezing on Acheron.

My Boyf did a trace on our server (we are with Sky) and its looks like we are going through the Level3 hosting stateside which could be the connecting factor in all of these issues.... Willing to bet something to do with the update on server positioning Tues morning and its affecting any traffic that follows that trace route.

We also tried WTF and we got 90ked out of our Coil run after a massive lag spike/screen freeze

[Muzy]

using Sky internet.

Sky internet.

Skyinternet.

Skynet.

I think we found the problem...


/goofytrollmode off

The problem isn't SE, it's mainly Level3, and possibly few other isp backbones.

[Aegis]

No way am I going to pay a third party to sort this out.

That shouldn't be necessary.

[Shmunkster]

Yip. Both me and OH have had this lately.
Last night, I asked them to kick me from the dungeon - at least he could carry on (he is a little behind me on levelling )

Ribber-banding all over the place. And stop. start. catch up. Stop. Start.....Grrrrrr

UK also.

[Kal-El]

Would really like to hear from SE on what they think the problem is, either their end or ISP so we can start getting it sorted.

[Aegis]

Would really like to hear from SE on what they think the problem is, either their end or ISP so we can start getting it sorted.

AFAIK they haven't even acknowledged the problem they are having with Verizon FIOS customers in the US, and that happened about a month ago. Now it seems it's happening in the UK.

Considering they never even gave EU a data centre, I don't think we will get any acknowledgement. The thing is, I remember the same thing was happening in Closed Beta to JP customers and they resolved it in a few days by talking to the ISPs involved.

Wish they could be bothered to do that with the rest of the world.

[Akira_Tenshi]

I have been getting huge lag spikes since Wednesday but the game is usually fine for me.

[Tronic]

Since tuesday approximately this same lag has appeared out of nowhere. Everything was always fine, and now suddenly out of nowhere I'm in an instance and people will freeze for a few seconds and then everything speeds up to catch up. Sometimes it's short, like half a second, or a second. When it gets extreme I've seen it last like 20 seconds or more. I've noticed something curious: it only happens in instances (like garuda ex, or ifrit ex). However if I'm in the Gridania marketplace there are lots more people walking around and interacting than inside an instance, but everything goes smoothly.

I downloaded and installed WTFast and this solved the issue. However I don't think I should have to pay for a third party service to use a game I'm paying for, when there have never been lag issues till two days ago. Another thing to report is that my ping to the montreal datacenter has remained unchanged; it's the same as it was before the trouble started. Somehow I think the problem is with SE's instance servers.