Some suggestions, mostly quality of life, obvious things

[Soda]

Text bubbles cause a lot more stress compared to logs. Unfortunately, we currently have no plans to implement this feature because of the impact on the hardware.

Wow. Awful, awful, awful.

There is NO reason this can't be done when NPCs in-game already have chat bubbles over their heads and it CLEARLY does not affect performance. Just make it a toggle-able option already for those of us that feel that it RUINS chat by not having it. Why do I have to look at a chat window when someone is talking to me? I should be able to look at their character while they are talking. MMOs have had this since Ragnarok Online 15 years ago and there are good reasons why. To us it makes the world feel more alive because I am LOOKING at a character and interacting rather than scrolling around a chat box trying to match someone's name up with their character in my vicinity. Just awful design not to have this.

This is almost on the level of "you can't whisper your friends while in a duty" insanity.