My friend was hacked while logged in

[Lucke]

They said they would email you then follow up in game with GM chat.

http://na.finalfantasyxiv.com/lodest...44ed6710551152

Thanks Jilly. So, I don't need to post a ticket, or do I?

[Bloodwillow]

Thanks Jilly. So, I don't need to post a ticket, or do I?

I would say only if you don't get any response at all ...

http://na.finalfantasyxiv.com/lodest...dba9e3aa78e746

For further assistance, whether this problem affects you or not, if you do not receive any notification, then please refer to the details concerning this Market issue from the in-game Support Desk

.

But I may just be interpreting it incorrectly.