FOR THE LOVE OF GOD PLEASE FIX THIS MASSIVE LAG PROBLEM!

[Takophiliac]

This is the core of a problem. That's why I gave you such an analogy. As a test to see if you understand. And you clearly do not.

No... he explained it, you failed to comprehend.

Square isn't asking you to diagnose the problem, they are asking for information which they can use in diagnosis. This is what Raist was trying to explain to you.

In fact, after your quoted line, he more or less agrees with you that Square needs to address the issue, as Square is the only entity with the resources and a stake in the problem.

[whilke]

No... he explained it, you failed to comprehend.

Square isn't asking you to diagnose the problem, they are asking for information which they can use in diagnosis. This is what Raist was trying to explain to you.

In fact, after your quoted line, he more or less agrees with you that Square needs to address the issue, as Square is the only entity with the resources and a stake in the problem.

http://forum.square-enix.com/ffxiv/t...P2P-throttling

What's next? We've been providing them information they've asked for for over two months now.

[Raist]

http://forum.square-enix.com/ffxiv/t...P2P-throttling

What's next? We've been providing them information they've asked for for over two months now.

Well, they worked with O2 to resolve some issues with packets being classified incorrectly in a handful of segments for the UK. It's excruciatingly slow progress... but, still progress I guess.

Might speed things up a bit if more people would submit more connection details (like a tracert) than just the ISP info SE requested in an actual support ticket, and also open a similar ticket with their ISP.

The more details and pressure that is put on everyone involved, the more likely we are to get action taken for everyone and not just the small handful that have already done so and gotten some relief.

[whilke]

Well, they worked with O2 to resolve some issues with packets being classified incorrectly in a handful of segments for the UK. It's excruciatingly slow progress... but, still progress I guess.

Might speed things up a bit if more people would submit more connection details (like a tracert) than just the ISP info SE requested in an actual support ticket, and also open a similar ticket with their ISP.

The more details and pressure that is put on everyone involved, the more likely we are to get action taken for everyone and not just the small handful that have already done so and gotten some relief.

I'm not submitting tickets to anyone, or spending any time troubleshooting the issue. it's pretty binary. Either they fix the problem and and I stay, or they don't fix it and I stop paying them money.

[buttfish]

I'm not submitting tickets to anyone, or spending any time troubleshooting the issue. it's pretty binary. Either they fix the problem and and I stay, or they don't fix it and I stop paying them money.

exactly isnt that part of what we pay them the monthly fee for

[whilke]

exactly isnt that part of what we pay them the monthly fee for

Basically, yes.