Payment Method Registration Errors [Error Code 401 and 601]

[lanems]

Most people in this problem can't buy Crysta with PayPal. I can't buy Crysta with PayPal, Ultimate Game Card, Credit Card - and I can't subscribe with Credit Card. I checked other companies and I can use my PayPal account and Credit Card to make purchases in countless other subscription services or online stores... It's just GlobalCollect and PlaySpan that reject all forms of payment. I've added my billing information in the same way across multiple services, and it's only GlobalCollect and PlaySpan that fail each time. I know this is a Square/Enix forum and not GlobalCollect or PlaySpan forum, but Square/Enix needs to take a hint, these companies are not doing their job for you and should be dropped in favor of something else.

... for the record, when I contacted PayPal about why I couldn't purchase Crysta, they looked at the transaction and noted that PlaySpan cancelled the transfer. Meaning, it worked - but PlaySpan did not accept my money. Which sums up my whole experience. Maybe this exists to prevent too many subscribers from playing because there aren't enough servers yet? Who knows...