FOR THE LOVE OF GOD PLEASE FIX THIS MASSIVE LAG PROBLEM!

[Ervin]

@Raist: I know of all that, it's just not a viable answer to calm the community, or a justification for poor service, since this is a very very rare issue in MMO gaming. As I said, no matter what game I've played on US based datacenters, I've never had lag issues like these. SE are cheap since they wont open an EU datacenter, which would infact smooth things out alot.

There is a reason why regional datacenters are set up in most every MMO nowdays, give or take the F2P games like STO, NW and so on where there is only one big world server or a few smaller ones in a cluster. There is still no issue with those game, even if they are located across the atlantic. Maybe, just maybe SE should put some preasure on the company being responsible for the servers in the NA region. It was bad at times with WoW to be playing on US servers from sweden, but they fixed those issues way way back and it was only an issue for a short time.

The problems dont occur until we hit the NA region. All we can really do is nag at out ISP who can do nothing about it, or beg for EU based servers (not the scam "EU" servers we have now).

Tell me Raist, why should we pay the same price when we get a sub-optimal service?

[Faelart]

That is all

[Kosmos992k]

So when every other game I play has absolutely no latency/lag issues, I should go out of my way to fix this multi-tiered issue myself?

The game should work. Period.

This is SE's problems, not the consumers. The latency in this game is not acceptable.

Actually, you're wrong. The routing of traffic varies from server to server, just because game X suffers no lag, that doesn't mean game Y will be lag free - because the routing of traffic to/from game Y's servers is different. If the ISPs haven't yet figured out optimized routing for the SE data center, the users, ISPs and SE have to get together to make it happen. SE can work with their service provider and backbone provides on the Net, but the consumer ISPs have to be contacted by the consumer about the problem. Even if SE fixed everything they have influence over to perfection, a poor ISP on your end could still kill their game for you.

@Raist: I know of all that, it's just not a viable answer to calm the community, or a justification for poor service, since this is a very very rare issue in MMO gaming. As I said, no matter what game I've played on US based datacenters, I've never had lag issues like these. SE are cheap since they wont open an EU datacenter, which would infact smooth things out alot.

\

Hmmm... actually according to the ping data I've seen, many EU users get better ping/tracert times than US players, so moving the data center would not seem to be a wholly necessary thing.

[Tempting]

Would love some kinda official response in the next few umm months? . Been what like 2 months since SE said they were aware of lag in beta, but that all we have ever heard.

All I ask for is something of the lines of:
"We are aware of this issue and are looking to branch out our servers for better maintainability of smooth gameplay"

The fact is....players will NOT stay playing a game that does not run well because so many things in this game have a sudden reaction time to dodge but when you get a 1-2 second delay on enemy casting it makes it pretty hard to dodge.

This isn't even a user requirement barrier or lag from memory leaks. Its all a networking issue. The Devs have done their work as far the game goes, but the SE employees in charge of networking for the game need to get with the picture and get some upgraded servers.

[Ervin]

@Kosmos992k:

SE has plenty of info on effected ISPs, countries, routes etc. And more than likely they will only need to work things out with the head company of each ISP who will then forward the info to it's branches in other countries. Like contacting Telia in Sweden would most likely solve issues for everyone using any form of Telia daughter service in the EU aswell as solving issues connected to other companies aswell that use the Telia stations in their services i.e Bredbandsbolaget/Telenor. Unless they recently got their own lines, which I havent bothered checking since I've never had issues before.

And even if we the EU players get better ping than the US, it's no excuse for not giving the EU their own datacenter, we pay money for the service so should get optimal service for our region and not just US servers marked as EU. We pay the same amount as the US but we get less. I would be fine with a lower monthly fee aswell. It's also further proof that something is bonkers with the NA datacenter if EU players can get better ping, which should be close to physically impossible due to distance around the globe. Or that the US have shitty stoneage internet, still no exsuce to why EU pays the same for less.

If we had EU servers we would sit at half the current ms or lower. Place them in germany and I'd sit at 35ms most likely, which is alot different than 150ish ms. It's a QoL thing which we pay for and should have.

[Everdark]

bumping thread... cos the lag is god awful

[Arok]

yep started to lag at 6pm again

[Coraliine]

Yeah a fix would be wonderful. I have one of the highest rated internet connections in all of Europe and still get absolutely game breaking lag that makes avoiding everything really ridiculous. I've never had this issue in any game. It's absolutely horrid. You can really see it when you watch yourself on someone else's screen while you play.

[LStarbreeze]

I can understand the lag on FATES, but lag in dungeons and trials is awful. Even with lag I have no major problem doing FATES. But, as a healer, running a dungeon or trial with lag is impossible. They really need to address this issue soon.

[BlackShroudMercs]

You know, I came to realize that those of you suffering from this probably aren't going to see relief.

I have my own theory, course I know lots of people will disagree and start throwing all sorts of "throttling" and server this issues at me, but the fact is you won't get help because you are ALL (including myself) 2nd class customers.

I am aware I run the risk of mysteriously disappearing for this, but it's pretty clear so far, given the ENDLESS complaints of poor customer service. I think the problem is we all live in the wrong place.

SE reminds me so much of Capcom its not even funny.