How to we Save our Characters going to Full Subscription?

[CrisGer]

thank you for your nice note,

i DID use the Mog Station to do my sub, but there was no place that indicated what level my sub was.

and Gonzo excuse me but that was not very helpful. I DID look and have looked and studied this game, been in the beta and been supporting the series for years.and i work with hundreds of other games and MMOs, this is the most complex of any i have seen. There WAS NO OPTION for choosing the sub level it only acknoweldged that i HAD subscribed.

UPDATE: I did finally find the page where you can pick the level it was there, and just kind of hard to find at first.

[Gonzothegreat198]

Sorry, but SE's system is extremely clunky and not very user friendly. It should be as easy and logging into the official site, press account, press renew sub, enter your CC info and press OK.

Instead they've made it a painful grind to figure out how to actually do all of this.

And yet, when I went to add my subscription all I did was click on mogstation, login, click on renew subscription, crysta, and boom, you choose what subscription you want, it removes the crysta from your account and you're good to go. Only reason it should take longer is if you don't have crysta on your account, or you are getting the infamous CC errors. Sorry, but if you want WoW, go play WoW. Otherwise get used to it, Trion isn't like this, nor is LOTRO, hell Lotro's way is at time convoluted in and of itself.

thank you for your nice note,

i DID use the Mog Station to do my sub, but there was no place that indicated what level my sub was.

and Gonzo excuse me but that was not very helpful. I DID look and have looked and studied this game, been in the beta and been supporting the series for years.and i work with hundreds of other games and MMOs, this is the most complex of any i have seen. There WAS NO OPTION for choosing the sub level it only acknoweldged that i HAD subscribed.

UPDATE: I did finally find the page where you can pick the level it was there, and just kind of hard to find at first.

Then apparently you didn't research and look hard enough. TBH, before sunday i only went to Mog Station to check on transfers. When I had to renew my subscription I found it very straight forward, and I used crysta too, but I guess i should expect you to find it difficult seeing as how you can't even spell Admin correctly.