Quote Originally Posted by Spoolx View Post
Hacked on sept 12th, did the ticket thing and the live chat that kept failing thing until the 19th when I finally called snd spoke to someone. They told me they were escalating and it would take two weeks.
Haven't heard from them since
There is no rollback system created yet. They said they are working on it and they have our character data to rollback to stored away for once they can. So it's basically gonna be long ride. Only things we can do is maybe start a petition to push this forward as a top priority and also flood the letter to the producer live question forum with questions about rollback for paying loyal customers.