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  1. 10-03-2013 07:26 PM #1
    Spoolx
    Player
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    Join Date
    Apr 2012
    Posts
    123
    Character
    Spoolx Jones
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Hacked on sept 12th, did the ticket thing and the live chat that kept failing thing until the 19th when I finally called snd spoke to someone. They told me they were escalating and it would take two weeks.
    Haven't heard from them since
    (1)
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  2. 10-05-2013 06:23 PM #2
    DrAK420
    Player
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    Join Date
    Aug 2011
    Location
    Gridania
    Posts
    24
    Character
    Ilna Aabcehmu
    World
    Balmung
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Spoolx View Post
    Hacked on sept 12th, did the ticket thing and the live chat that kept failing thing until the 19th when I finally called snd spoke to someone. They told me they were escalating and it would take two weeks.
    Haven't heard from them since
    There is no rollback system created yet. They said they are working on it and they have our character data to rollback to stored away for once they can. So it's basically gonna be long ride. Only things we can do is maybe start a petition to push this forward as a top priority and also flood the letter to the producer live question forum with questions about rollback for paying loyal customers.
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  3. 10-05-2013 08:38 PM #3
    Spoolx
    Player
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    Join Date
    Apr 2012
    Posts
    123
    Character
    Spoolx Jones
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by DrAK420 View Post
    There is no rollback system created yet. They said they are working on it and they have our character data to rollback to stored away for once they can. So it's basically gonna be long ride. Only things we can do is maybe start a petition to push this forward as a top priority and also flood the letter to the producer live question forum with questions about rollback for paying loyal customers.
    I don't care about a roll back, I want my account unlocked.
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  4. 10-06-2013 01:45 AM #4
    Lethallin
    Player
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    Join Date
    Aug 2013
    Posts
    256
    Character
    Lethallin Ari
    World
    Siren
    Main Class
    Warrior Lv 62
    Yeah. At this point, (I got compromised on 9/10 (I can't even just say the 10th anymore, because it'll soon be a MONTH)) I don't even care if I lost everything. I can rebuild that.

    I just want my account back.
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