I Got Hacked Support List - Sign Here

[Spoolx]

6 days away from a month for me

[squidbunny]

So I'm hearing of people now getting their accounts back, but without their stuff restored because, as previously mentioned, there is reportedly no capacity for a character rollback on SE's end (this seems beyond absurd; I really can't even imagine this). It is apparently requiring a second ticket to get stuff back? Can anyone confirm/deny?

If you get your account reinstated, but without your stuff, submit a second ticket to get it back, and then resume playing in the interim, what happens....?

SE's administration of this game is really beyond the pale. Almost incomprehensibly stupid.

[Spoolx]

So I'm hearing of people now getting their accounts back, but without their stuff restored because, as previously mentioned, there is reportedly no capacity for a character rollback on SE's end (this seems beyond absurd; I really can't even imagine this). It is apparently requiring a second ticket to get stuff back? Can anyone confirm/deny?

If you get your account reinstated, but without your stuff, submit a second ticket to get it back, and then resume playing in the interim, what happens....?

SE's administration of this game is really beyond the pale. Almost incomprehensibly stupid.

I havent been given my account back yet, but that is what they told me when I originally spoke to them.

[DrAK420]

In the live letter to the producer forum for asking questions I put up a post asking the same thing. It's post 220 around page 22. Please hit "like" on it. Or maybe someone who's better at writing can write a better post that we can "like". It almost definitely won't help, but it certainly can't hurt. Definitely getting desperate at this point as I watch everyone soaring past me progression wise as I wait for a rollback to get my lost gil and items returned.

http://forum.square-enix.com/ffxiv/t...t-IX%21/page22

[mssloan]

Hacked: 3rd October 2013
Status: Account suspended
Attempted to Resolve By: Contacted support via chat. Changed password and send scan of ID.
Did it Work: Yes

Final Resolution: Suspension lifted. Logged in to find main character had moved but no items or Gil seem to be missing. I have since added a Security Token to my account.

Leaves me wondering if I was actually hacked or the hacker just wanted to spam RMT links or even that my account was accidently suspended due to mistaken identity.

[Jazios]

Hacked: 05/10/13
Status: Waiting for rollback
Attempted to Resolve By: Filling the online form and talking to a live chat dude
Did it Work: Not for shit.

Tried Phone Support: No
Number Used: N/A
Did it Work: N/A

Final Resolution: Live chat donkey told me to basically hold my hands together in prayer and hope I get it resolved.

I am going to give them the benefit of the doubt and give it a few more days seeing as there are hundreds of folks who have been hacked and some have only been resolved today despite being reported 2 weeks ago.

Still a fucking joke though.