A response needs to be demanded by everyone from SE

[Raist]

I'm in Arizona with Cox hispeed. The first numbers from my isp are single digit. I input na.finalfantasyxiv.com to get that. I don't know enough to check other traces? It's cool, i'll get on the horn with cox and see what I can do. Thanks for all the info though.

Someone had posted a simplified how-to in one of the threads, will see if I can find it and edit it in. It involves using Resource Monitor to easily find the IP, and then running the tracert in DOS and such.

[Istym]

run netstat -a from a cmd window and it will show whatever open connections you have currently on the machine.

FFXIV will be connecting to ports > 50k

[Raist]

And what I am saying is... if I have no problems on the way to the end point why do I still have problems with major lag in game? And why for example was it fine for the whole week prior to this weeks maintainence.

I understand your angle here but I'm really failing to see the correlation and believe me I would love too, because then I too could go banging on the doors I need to in order to realise resolution.

I agree maybe many have routing issues.

My point is also many don't.

And regardless SquareEnix have a duty of care to engage their customers in a more professional manner because the apparent lack of support via many channels is borderline none existent and frankly arrogant.

Are you sure you are tracing to your server? Your profile shows you are on Moogle, yet I've seen you post traces to the same IP I've been using, and I'm on Midgard? Unless perhaps we are all shooting through the same front-end and no longer going directly to separate servers like we were before... Those traces you posted were also in off peak, so that may have been part of it too. However, you did have your delays triple/quadruple when you got to a certain point in the route, so if things were to get flaky intermittently (as they are prone to do), it could get pretty ugly.

There are definite issues out there with some groups and their routers---some are continually reported as being lossy/laggy. It's not just an FFXIV thing (you can find WoW threads about it going back several years with these same companies), and knowing this it's a pretty good bet that it is an important factor here.

[Istym]

I used all the IPs returned by a netstat report so we must all be going through the same front end then as these are the IP's I am connected to and I will repost tomorrow during peak times as I see minimal change in any tracert values during peak times.

And I did state i was aware it is currently off peak when i posted the tracert reports.

I restate server capacity as the sole reason for my issue.

[Raist]

bah.. can't find the how-to. Sucks too.. it had screenshots too.

Basically, run resmon--this can be from the Run or Search box off your Start Menu and such. Once that is running, expand the section for Networking or TCP Connections (depending on your Windows version, you may have only one or both--pick which view works best for you). This section will list running programs and the addresses they are linking to (may give the names or just the IP address). Launch FFXIV, may want to configure it for windowed mode in case your system has problems with alt-tabbing. Once you are in game for about a minute, alt-tab back to Resource Monitor and look for the FFXIV executibles (you can click on the list's "Image" heading to sort by name). There should be at least two instances running, each with different IP addresses listed. The one starting with 199 should be the NA server it is using.

Now you can run tracerts and such in a DOS prompt or in any number of other diagnostic tools. Depending on how dedicated your ISP support is, you might even be able to get away with just handing the IP off to them and they can telnet into your modem and do the research for you (may be rare though...but you never know).

[Freyar]

Hell, some routers can even do these things.

[Istym]

And gz on deviating the focus of the thread from its original purpose, getting a response from SquareEnix, to directing people to harass their ISP's instead.

[Freyar]

And gz on deviating the focus of the thread from its original purpose, getting a response from SquareEnix, to directing people to harass their ISP's instead.

Because gathering information on WHY there are issues isn't helpful to solving the issue. Not everyone has the same problem, and sometimes it's useful for some to check their own before they look elsewhere.

[Dano]

this and the issue with AoEs hitting while you're outside of it is a big issue here.

[Freyar]

this and the issue with AoEs hitting while you're outside of it is a big issue here.

...Stone Vigil, so bad for that.