And what I am saying is... if I have no problems on the way to the end point why do I still have problems with major lag in game? And why for example was it fine for the whole week prior to this weeks maintainence.

I understand your angle here but I'm really failing to see the correlation and believe me I would love too, because then I too could go banging on the doors I need to in order to realise resolution.

I agree maybe many have routing issues.

My point is also many don't.

And regardless SquareEnix have a duty of care to engage their customers in a more professional manner because the apparent lack of support via many channels is borderline none existent and frankly arrogant.