This service account is currently suspended.

[JowyAvilon]

http://support.na.square-enix.com/fa...8&id=5382&la=1

I misread, it said 72 hour MINIMUM suspension, not maximum. Sigh. Guess I'll be queuing for chat support early AM tomorrow.

Yeah, my GF is going to call phone support as soon as they open in the morning. Also, from that link you sent me they also get you with this under the 72 hr suspension rule "These types of suspension are usually issued to players committing the most severe policy violations. Additionally, accounts that are dealt a 72 hour suspension will be investigated and considered for termination. In these cases, the suspension remains in place until the completion of the investigation, even if this exceeds the 72-hour period."

[Talihina]

Yeah, my GF is going to call phone support as soon as they open in the morning. Also, from that link you sent me they also get you with this under the 72 hr suspension rule "These types of suspension are usually issued to players committing the most severe policy violations. Additionally, accounts that are dealt a 72 hour suspension will be investigated and considered for termination. In these cases, the suspension remains in place until the completion of the investigation, even if this exceeds the 72-hour period."

Sigh, SE needs to get their shit together. I'm really hoping to see a security update or at least SOMETHING addressing this problem this week.

[JowyAvilon]

Sigh, SE needs to get their shit together. I'm really hoping to see a security update or at least SOMETHING addressing this problem this week.

Yeah, i agree they need to get it together but the game has been out for a month now, I don't see them getting it together any time soon which is sad cause ignoring the problems it really is a good game just bogged down by poor customer support like this.

[Talihina]

Yeah, i agree they need to get it together but the game has been out for a month now, I don't see them getting it together any time soon which is sad cause ignoring the problems it really is a good game just bogged down by poor customer support like this.

They're digging themselves into a hole from what I can see.

All these RMT/botters are now turning to exploiting some sort of security flaw to gain access to other people's accounts. Until they sort out which accounts were compromised and which accounts were created solely for the use of RMT/botting, we're going to see RMT/Botters for a loooong time..

[JowyAvilon]

They're digging themselves into a hole from what I can see.

All these RMT/botters are now turning to exploiting some sort of security flaw to gain access to other people's accounts. Until they sort out which accounts were compromised and which accounts were created solely for the use of RMT/botting, we're going to see RMT/Botters for a loooong time..

All we want is just my GF's account back because in the end this is inconveniencing two people, not just one, because the character I have been playing and WANT to play is leveling with my girlfriend so I can't do it without her, so just grrrr.

[Talihina]

All we want is just my GF's account back because in the end this is inconveniencing two people, not just one, because the character I have been playing and WANT to play is leveling with my girlfriend so I can't do it without her, so just grrrr.

I'm in the same boat. My boyfriend doesn't want to play because he doesn't want to outlevel me.