hacked account

[Katixia]

Here is the reason behind People getting hacked its called a "Keylogger" it comes from going to sites you should not be going to or downloading files from p2p or 3rd party companies.

Why would you choose to not use the security token on your accnt rather than go through this it costs an extra 10.00 or its free if you bought the ce edition of the game and even when its free i see people choose to not use it so unless you have a super power firewall you are more likely to get hacked. when you could have prevented it in teh first place.. and lets get something straight antivirus is not a firewall even if it says it has a firewall with the software its the bare minimum of one and your service provider provided firewall is just as crappy as teh one with antivirus this is why its so easy for these accounts to get hacked.

It's 100% not a keylogger, you don't know what you are talking about.

[Ranebow]

How are so many people getting hacked all of the sudden.

Inside jobs. People seem to think it's a joke but 90% of 'hacks' are from insider information; SOE, NCsoft...take your pick.

[Kosmos992k]

How are so many people getting hacked all of the sudden.

This should answer your question - at least in part.

http://na.finalfantasyxiv.com/lodest...41eaefc2aeef7b

[Actionwaffle]

Anyone who has contacted them via phone did you guys get a ticket in your support page?

[Kaleido]

I talked to them on the phone last Friday. Still no rollback today. In regards to the ticket, they closed it after I talked to support on the phone. In my opinion it should only be closed when the solution has actually been met, not discussed.

[Actionwaffle]

I talked to them on the phone last Friday. Still no rollback today. In regards to the ticket, they closed it after I talked to support on the phone. In my opinion it should only be closed when the solution has actually been met, not discussed.

Thats good to know, I know its not good but its a least news for me. It seems wierd that they would close an active ticket just to do an escalation to another dept. Makes it feel like its closed and its going to magically fix itself.

[Squeeks]

When I talked to them, they said that it was only marked as closed at the time they talk to someone about it (mine said closed, however I was able to bring it up to them again in chat and they pulled it up no problem) *shrug*

[Actionwaffle]

Just seems a bit awkward because where I work we don't close Service tickets till its resolved.

[Kaleido]

They don't even have a rollback system implemented yet....this is what support just told me on the phone.

This company and support are a fucking joke.

[veveaucent]

After day 6 of them suspending my account because someone hacked it and I'm still no closer to getting it back, I bought a new copy of the game (PS3 this time) to start a new char, figured now I could play cross platform and I will catch up to my old char faster than CS will do anything about it. Well turns out you need to register a unique PC code to a PS3 created account and vice versa to play cross platform. How the hell does this make any sense? I understand needing a windows version of the game to play on windows and a ps3 version to play on ps3. But why one of each for each registered character? What if I have a pc char and my bro has a PS3 char and I want to play on PS3 for a day. In SE logic I would need to buy a second PS3 version of the game. Guess I'm back in but I'm playing on PS3 which just does not run as well as on my PC. Do I really have to buy two copies of the game to replace the 1 that was hacked because CS is too useless to fix anything????