Quote Originally Posted by Anora View Post
Brutal! I'm having the same issue and I totally agree. I refuse to repurchase or "upgrade" the game when I already purchased the game in 2010. It's not our fault they released a broken product. We shouldn't have to shell out more money just to play the "fixed" version. It seems like the 1.0 players are getting swept under the rug, this seems to be a wide spread issue yet they haven't even acknowledged it as an actual issue.

I submitted my first ticket Aug 24th - 2 weeks ago, and still nothing. I'm giving them 1 more week which I think is pretty damn generous. If I'm not able to play by then I'm giving up, deleting the game and may never purchase a product from SE again.
If you had 1.0 Standard, you get 2.0 Standard download for free. Just reactivate your service account.
If you had 1.0 Collector's you get 2.0 Collector's download for free.

If you had 1.0 Standard and want 2.0 Collector's there are only two ways to achieve that:
1) Digital Upgrade
2) PS3 CE registered to same service account


One service account can only hold one Windows version and one PS3 version of the game, which is why it's not possible to upgrade a 1.0 Standard to collector's using a 2.0 PC Collector's key.

If you are in the situation that you have 1.0 Standard and bought 2.0 Collector's PC version and want to upgrade your 1.0 account, I recommend selling the 2.0 key and using some of the money you get on the digital upgrade.