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  1. 09-14-2013 05:21 AM #27
    zenmetsu
    Player
    zenmetsu's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    87
    Character
    Zarya Ironwind
    World
    Malboro
    Main Class
    Marauder Lv 80
    Quote Originally Posted by Amigwyn View Post
    That happened to me yesterday. Then I went back into chat queue and walked away. 2 hours later (after an initial 2 hour wait only to see the "No available agents" message) I got to someone that said they couldn't help over chat for "security reasons". *sigh* Going on hour 2 on hold and it doesn't give you even a hint of where you are in queue or even if someone really will get to you. I've also put in an email for support but that has gone unanswered, too. Think I'll just wait for Spring 2014 for Elder Scrolls online.
    Unbelievable. I would have asked the agent to call me direct at that point.

    For the record, I called SE's support number at 0900 PDT sharp. It is currently 1323 PDT and I am still on hold...

    Ring... Ring... Ring... Ring... Ring... "All asians are currently assisting customers. We are amazed by your patience, and we will be assisting you in the order that your call was received... blah blah blahblah"
    (0)
    Last edited by zenmetsu; 09-14-2013 at 05:26 AM.
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