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  1. #1
    Player
    Nechro's Avatar
    Join Date
    Sep 2013
    Posts
    66
    Character
    Ashelia Dalmasca
    World
    Malboro
    Main Class
    Conjurer Lv 30
    almost 12 days for me and no code in my email. I can't get through to chat support STILL. I'm refunding if this isn't fixed by 14 days.
    (0)

  2. #2
    Player
    NotAlice23's Avatar
    Join Date
    Sep 2013
    Posts
    10
    Character
    Takane Shijou
    World
    Lamia
    Main Class
    Archer Lv 25
    Quote Originally Posted by Nechro View Post
    almost 12 days for me and no code in my email. I can't get through to chat support STILL. I'm refunding if this isn't fixed by 14 days.
    Honestly, same. This is just silly.
    (1)

  3. #3
    Player
    Nechro's Avatar
    Join Date
    Sep 2013
    Posts
    66
    Character
    Ashelia Dalmasca
    World
    Malboro
    Main Class
    Conjurer Lv 30
    Quote Originally Posted by NotAlice23 View Post
    Honestly, same. This is just silly.
    They said they would respond to my ticket within 48 hours. 12 days is certainly not 48 hours especially since I STILL don't have a non automated response. They stated that the issue would be resolved within two weeks so if it is not? I quit. Plain and simple.
    (0)

  4. #4
    Player
    AragornII's Avatar
    Join Date
    Aug 2013
    Posts
    19
    Character
    Aragorn Elessar
    World
    Odin
    Main Class
    Gladiator Lv 30
    Quote Originally Posted by Nechro View Post
    They said they would respond to my ticket within 48 hours. 12 days is certainly not 48 hours especially since I STILL don't have a non automated response. They stated that the issue would be resolved within two weeks so if it is not? I quit. Plain and simple.
    I've still not got mine fixed either since August 29th.. I seriously hope I do not have to wait as long as you have.
    (0)

  5. #5
    Player
    NotAlice23's Avatar
    Join Date
    Sep 2013
    Posts
    10
    Character
    Takane Shijou
    World
    Lamia
    Main Class
    Archer Lv 25
    Quote Originally Posted by Nechro View Post
    They said they would respond to my ticket within 48 hours. 12 days is certainly not 48 hours especially since I STILL don't have a non automated response. They stated that the issue would be resolved within two weeks so if it is not? I quit. Plain and simple.
    Oh no, I'm agreeing with you. I'm getting kind of annoyed at hearing friends talk about what they're doing in game while I'm just sitting here for nearly two weeks trying to get this taken care of.
    (1)

  6. #6
    Player
    Nechro's Avatar
    Join Date
    Sep 2013
    Posts
    66
    Character
    Ashelia Dalmasca
    World
    Malboro
    Main Class
    Conjurer Lv 30
    Quote Originally Posted by NotAlice23 View Post
    Oh no, I'm agreeing with you. I'm getting kind of annoyed at hearing friends talk about what they're doing in game while I'm just sitting here for nearly two weeks.
    Agreed. It's just stupid at this point
    (0)

  7. #7
    Player
    Ganesh-Kamiya's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Ganesh Kamiya
    World
    Behemoth
    Main Class
    Gladiator Lv 50
    So, Bayohne said that the people that have this problem would have the 30 days of free trial as they moves the registration to the appropriate account,so people that have already have the problem solved, did you recover the 30 days of free trial ?, and peps always remember to check you ticket history some times you ticket just disappear :T (like mine of last week)
    (0)