Lost free 30 days for accidentally registered to the wrong service account?

[Nechro]

Not sure why only some PS3 users are getting the email and others aren't. If it wasn't so damn difficult to get through to them I'd contact customer support again and ask them to give me a code right then.

It seems like people who contacted customer support before the emails started going out are just left in limbo waiting, while those who are contacting them today are getting codes instantly. Like it pays to procrastinate and wait until the last minute.

As it seems people getting codes via email were people who got their ticket escalated. Meanwhile those of us who can't get though chat are screwed. I myself can't call their number as I don't feel like spending a fortune just to end up getting disconnected.

[Nickyboy718]

I never posted here. Anyone wants proof of this ill take fucking pictures. I wanna know the hell the email I got supplied me with a 13 character code. Now all I get is invalid messages. I'm a NA PS3 user who got a "new code" for registering to a new service account.
This happen to anyone else?? This is bullshit. How do they fuck up a fix?

[rutsahl]

As it seems people getting codes via email were people who got their ticket escalated. Meanwhile those of us who can't get though chat are screwed. I myself can't call their number as I don't feel like spending a fortune just to end up getting disconnected.

I actually did get my ticket escalated yesterday afternoon before the emails started going out, and I still haven't received my email.

[Nechro]

I actually did get my ticket escalated yesterday afternoon before the emails started going out, and I still haven't received my email.

You'll get yours then. They are going down the list. People who were escalated earlier are getting it earlier. You may have escalated recently so it might take longer but you will still get it before us who can't get in

[rutsahl]

You'll get yours then. They are going down the list. People who were escalated earlier are getting it earlier. You may have escalated recently so it might take longer but you will still get it before us who can't get in

I may be wrong here, but I was under the impression that people getting through to them today were getting codes instantly with no wait at all. Confirm or deny?

[Nechro]

I may be wrong here, but I was under the impression that people getting through to them today were getting codes instantly with no wait at all. Confirm or deny?

From what I have read that is the case. However I can't even get an agent -.-

[Zeik56]

So does anybody have direction to access the live chat channel manually? I considered the fact that the link was part of the problem, but I could not find how to get to it myself.

[Nechro]

So does anybody have direction to access the live chat channel manually? I considered the fact that the link was part of the problem, but I could not find how to get to it myself.

I need this as well

[Mighkey_Devious]

Anyone with na ps3 collectors edition that got a new code and tried it. My e mail with the new code said nothing about it being ce, so I'm worried they are gonna fuck me again

[Clicked]

I don't even want to play this game anymore. I really don't. I'm just doing this for the principle of it.