Lost free 30 days for accidentally registered to the wrong service account?

[rutsahl]

As it seems people getting codes via email were people who got their ticket escalated. Meanwhile those of us who can't get though chat are screwed. I myself can't call their number as I don't feel like spending a fortune just to end up getting disconnected.

I actually did get my ticket escalated yesterday afternoon before the emails started going out, and I still haven't received my email.

[Nechro]

I actually did get my ticket escalated yesterday afternoon before the emails started going out, and I still haven't received my email.

You'll get yours then. They are going down the list. People who were escalated earlier are getting it earlier. You may have escalated recently so it might take longer but you will still get it before us who can't get in

[rutsahl]

You'll get yours then. They are going down the list. People who were escalated earlier are getting it earlier. You may have escalated recently so it might take longer but you will still get it before us who can't get in

I may be wrong here, but I was under the impression that people getting through to them today were getting codes instantly with no wait at all. Confirm or deny?

[Nechro]

I may be wrong here, but I was under the impression that people getting through to them today were getting codes instantly with no wait at all. Confirm or deny?

From what I have read that is the case. However I can't even get an agent -.-

[rutsahl]

https://squareenixen.custhelp.com/ap...44142/_icf_5/1
You'll need to replace XXXXXXX with your ticket number.

That's all. This link was posted yesterday in this thread, I replaced the Xs with my ticket number and got through on the first try.