Quote Originally Posted by Skrattybones View Post
So I filled out the form on the 27th, and it vanished from my account. Not a 'closed ticket', but literally just not there. I filled it out *again* on the 30th. I received a confirmation email on the 31st. How do I "escalate" my ticket? I have been sitting refreshing the chat support every day since the 30th. Every time I get to position one it gives me the "No agents" message and cancels it. I cannot afford the hundreds of dollars of long distance fees to call.
Best bet is to queue up for live chat, just make sure you are lining up for the correct one. Are you in NA or EU?