AFK Kick Timer

[Arminus]

He didn't post in on these forums? Odd.

[Mailstrum]

He didn't post in on these forums? Odd.

he did in the Japanese section its been translated.

Excuse my Engrish.
Regarding the current situation
We are pushing the servers to the limits but allowing in as many people in as possible. Current record 230k people connected at once
Maintenanace beginning of 4th September Japan time
We are progressing smoothly with our plans to install new worlds as well as the load testing of the contents finder. If everything goes along as planned, installation should be done by tomorrow and we will begin internal testing from Monday onwards.
Judging by our current progress and estimates, we will implement a long maintenance on 4th of September Japan time where we will bring live the new worlds and rebalance the contents finder.
We are are expecting a rush of people logging in once maintenance is over so we will be monitoring the situation and relaxing the restrictions as it balances out.
Regarding addition of free play time
We are considering including a further 7 free days of play to all currently active and dormant (legacy) FF14 accounts. We plan to begin adding these extra days once the maintenance is over. I will update the exact date and time of when the the extra days will be provided once we have finalised the plans.

[Arminus]

Couple things that stand out to me, first thing being all of this seems to revolve around the JP worlds, with no mention of the EU/NA worlds. Meaning that this Sept. 4th update is likely for the JP worlds only, with the EU/NA worlds getting their update at a later time, if this wasn't the case then such an announcement would have been posted in the English forums as well.

Second, they are only considering a refund of days lost for those who have a legacy account? Is that some kind of sick joke?

[Mailstrum]

Couple things that stand out to me, first thing being all of this seems to revolve around the JP worlds, with no mention of the EU/NA worlds. Meaning that this Sept. 4th update is likely for the JP worlds only, with the EU/NA worlds getting their update at a later time, if this wasn't the case then such an announcement would have been posted in the English forums as well.

Second, they are only considering a refund of days lost for those who have a legacy account? Is that some kind of sick joke?

No he stated in the long post on this forums that this server upgrade and maintenance is ment for both EU/NA and Japan data centers. It was miss understood and was never ment to be just for Japan data centers. and the compensation is for everyone.

[Arminus]

No he stated in the long post on this forums that this server upgrade and maintenance is ment for both EU/NA and Japan data centers. It was miss understood and was never ment to be just for Japan data centers.

What long post? And exactly what is the reasoning that they are only returning lost days to those with a legacy account? Are they intentionally trying to lose potential customers?

[Mailstrum]

What long post? And exactly what is the reasoning that they are only returning lost days to those with a legacy account? Are they intentionally trying to lose potential customers?

no compensation is for everyone that has an active account not just legacy account.

[Mailstrum]

What long post? And exactly what is the reasoning that they are only returning lost days to those with a legacy account? Are they intentionally trying to lose potential customers?

http://forum.square-enix.com/ffxiv/threads/73680 this long post

[Arminus]

http://forum.square-enix.com/ffxiv/threads/73680 this long post

Is that the right link? Because I don't see anything in there that says any of the things you mentioned, about the server changes on the 4th were meant for the both data centers/etc.

[Chrysus]

What long post? And exactly what is the reasoning that they are only returning lost days to those with a legacy account? Are they intentionally trying to lose potential customers?

You seem to be uninformed. You really aught to look around the forum instead of jumping straight to Technical Support. I was guilty of that a while back. They are considering giving an added 7 days to the already 30 days free trial play to all player accounts