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Thread: I want a refund

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  1. #1
    Player
    bmcmvox's Avatar
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    Sep 2013
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    Banana Ramma
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    Adamantoise
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    Conjurer Lv 24
    Quote Originally Posted by Freyar View Post
    Even back then they were licensed.
    All products are licensed? Whether it is licensing or ownership, you are still entitled to receive promised (implied or stated) services/product in exchange for your money. If I copied Windows and sold it, windows could respond by cancelling my license which would be fair. NOT providing me with windows after I paid, could be fraud. Licensing adn EULAs do not give companies the right to trump legal/legislated precedent
    (1)

  2. #2
    Player
    Freyar's Avatar
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    Aug 2013
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    Ul'dah
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    Ostrogniew Radlutasch
    World
    Balmung
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    Sage Lv 90
    Quote Originally Posted by bmcmvox View Post
    All products are licensed?[...]
    All DIGITAL products.
    You were arguing another point, make sure you stick on them rather than trying to Strawman your way into another.

    Put simply, the question was can the OP get a refund? The answer is no since he opened, registered, and presumably has played (since he's level as a THM). The service is there, just getting in the door is a problem and will remain so till there is more capacity (of which they have a timeline that is fairly reasonable with compensation planned for those affected.)

    It'd be a completely different ballgame if they chose to not to say anything or consider compensation.
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  3. #3
    Player
    FancyCorndog's Avatar
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    Aug 2013
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    Lucky Ale
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    Excalibur
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    Thaumaturge Lv 20
    Quote Originally Posted by Freyar View Post
    All DIGITAL products.
    You were arguing another point, make sure you stick on them rather than trying to Strawman your way into another.

    Put simply, the question was can the OP get a refund? The answer is no since he opened, registered, and presumably has played (since he's level as a THM). The service is there, just getting in the door is a problem and will remain so till there is more capacity (of which they have a timeline that is fairly reasonable with compensation planned for those affected.)

    It'd be a completely different ballgame if they chose to not to say anything or consider compensation.
    It is absolutely possible that a situation like this might lead to a company being legally forced to refund purchases. I sincerely doubt anything that serious will happen in this case unless the problem persists for months, but it's not unreasonable for the OP to expect to be able to receive a refund. Didn't SE actually stop selling the digital version? Do you think they did that to be nice?
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