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  1. #5121
    Player
    Quincy's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    31
    Character
    Jangetsu Kurosaki
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by Ducke View Post
    I dont think anybody did. It seems like there was some misinformation from the EU branch saying that the NA team would have live chat support today. Its kinda bothersome that they say they will be open on the weekend but really arent though. Can any SE rep comment on this?
    Dude you're the OP of this thread. Are monitoring the thread at all? If you are can you at least update your OP with edits with some good info. This is a bit of your responsibility now. If you're not monitoring then we're screwed cause not many can go through these many of pages.
    (0)
    Tatakae! Tatakae!!Tatakae!!!TATAKAE!!!!

  2. #5122
    Player
    Seriat's Avatar
    Join Date
    Aug 2013
    Location
    Toronto, Ontario
    Posts
    421
    Character
    Seriat Toren
    World
    Excalibur
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Tricksta View Post
    It's kinda hollow, being able to play again, but not being able to log in. Fuggit, I'm drinking. Seriat, this one's for you!
    /Cheers! Day... IDK straight getting drunk, welcome to the club!
    (0)

  3. #5123
    Player
    WickedNinja's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Wicked Ninja
    World
    Goblin
    Main Class
    Archer Lv 45
    So this may sound dumb...
    but did anyone else, fill out the form that mogstation points at, and then not get their ticket showing up under service center? i have the number written down, but theres no history on it.
    Havent been able to get through by any other means, opened a ticket referencing the first ticket, that one got status. Seems the form page didnt recognize my SE account? Anyone else have this issue?
    And to second a previous question.
    has ANYONE gotten a resolution, that solely submitted a ticket, No calls, No Live Chat, No E-mails, just a ticket and a fix? Thanks.
    (1)

  4. #5124
    Player
    xpunkx's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    Punkx Diabolos
    World
    Diabolos
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Quincy View Post
    So is there anyone here who didn't call or chatted live that got their ticket/issue fixed??? For now I haven't tried live chat nor calling and I'm just patiently waiting for my ticket to be resolved by itself. If there's no case then I probably should start calling or using live chat soon.

    So again my question is "is there anyone here who DIDN'T call or chatted live that got their ticket/issue fixed???"
    No.. everybody that is fixed either called or chat with them
    (0)

  5. #5125
    Player
    Heghmoh's Avatar
    Join Date
    Aug 2013
    Posts
    37
    Character
    Heghmoh Galka
    World
    Sargatanas
    Main Class
    Archer Lv 60
    Quote Originally Posted by WickedNinja View Post
    So this may sound dumb...
    but did anyone else, fill out the form that mogstation points at, and then not get their ticket showing up under service center? i have the number written down, but theres no history on it.
    Havent been able to get through by any other means, opened a ticket referencing the first ticket, that one got status. Seems the form page didnt recognize my SE account? Anyone else have this issue?
    And to second a previous question.
    has ANYONE gotten a resolution, that solely submitted a ticket, No calls, No Live Chat, No E-mails, just a ticket and a fix? Thanks.
    YES. My first ticket submitted on Wednesday Evening after actually talking to Live Chat never showed up in my support account. I have a screenshot of the browser with ticket number, but no evidence that it was received by SE (email or in my list of support tickets).

    I resubmitted the form on Friday...but it sucks...
    (0)

  6. #5126
    Player
    Quincy's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    31
    Character
    Jangetsu Kurosaki
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by xpunkx View Post
    No.. everybody that is fixed either called or chat with them
    This is unfortunate news. Here I am trying not to jam the line and waiting patiently is the one getting screwed over. Oh well I guess it's time to join the thousands of angry mobs trying to get their ticket escalated.
    (0)
    Tatakae! Tatakae!!Tatakae!!!TATAKAE!!!!

  7. #5127
    Player
    Ragkval's Avatar
    Join Date
    Aug 2013
    Posts
    65
    Character
    Ajorr Jengali
    World
    Cactuar
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Quincy View Post
    This is unfortunate news. Here I am trying not to jam the line and waiting patiently is the one getting screwed over. Oh well I guess it's time to join the thousands of angry mobs trying to get their ticket escalated.

    Goodluck, I wasted an entire off day attempting to contact someone. I'm done doing it. I'll just sit back and wait for them to take the entire 2 wks I guess. I've got more to do.
    (1)

  8. #5128
    Player
    WickedNinja's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Wicked Ninja
    World
    Goblin
    Main Class
    Archer Lv 45
    Hmm. i just submitted today. *sigh* every aspect of this game post phase 3 has been nightmarish.
    Really wish they could get this sorted bleh. Sorry to rant, 90k to 3102 to 1017 to dual service account.
    Really disheartening. Wonder if i try re-submitting if it will give me history...
    anyone that didnt get a ticket, how did they respond, registered E-mail to account..?
    (1)

  9. #5129
    Player
    Heghmoh's Avatar
    Join Date
    Aug 2013
    Posts
    37
    Character
    Heghmoh Galka
    World
    Sargatanas
    Main Class
    Archer Lv 60
    Quote Originally Posted by Ragkval View Post
    Goodluck, I wasted an entire off day attempting to contact someone. I'm done doing it. I'll just sit back and wait for them to take the entire 2 wks I guess. I've got more to do.
    GL with waiting 2 weeks :P they'll close your ticket within 48 hours
    (1)

  10. #5130
    Player
    ShinobiJones's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Zancari Kohl
    World
    Gilgamesh
    Main Class
    Marauder Lv 43
    This is beyond aggravating...
    (1)

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