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  1. #4671
    Player
    Nejikun4's Avatar
    Join Date
    Aug 2013
    Posts
    190
    Character
    Dante Platinum
    World
    Midgardsormr
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Seriat View Post
    I laughed and liked the post, we need some damn humor in here after all.
    U got anymore drank, if you do lemme know ill pop open and tip back another brew.
    (0)

  2. #4672
    Player
    Garnatian's Avatar
    Join Date
    Aug 2013
    Posts
    534
    Character
    Gaust Euler
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Quote Originally Posted by CirusArvennicus View Post
    If you cannot understand that, then I don't know what I can do to help you understand.
    You really that much in love with SE? Jesus, talking to you is pointless.
    (1)

  3. #4673
    Player
    CirusArvennicus's Avatar
    Join Date
    Aug 2013
    Posts
    66
    Character
    Solya Frost
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 39
    Quote Originally Posted by Garnatian View Post
    You really that much in love with SE? Jesus, talking to you is pointless.
    No, I'm quite upset with them. However, I am calm, and logical. You are angry, and emotional. And emotions tend to get in the way of logic.
    (1)

  4. #4674
    Player
    xAaronSx's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Kuro Narukami
    World
    Leviathan
    Main Class
    Lancer Lv 50
    I guess I'm stuck spamming freaking tickets, every damn time I use the support chat I'm waiting for 2-3 hours and when I finally get up I get "I'm sorry we couldn't find a blah blah blah" :/ I'm sick of being ran around with t
    (0)

  5. #4675
    Player
    Xiongshou's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Victim Threonezerotwo
    World
    Typhon
    Main Class
    Archer Lv 23
    Where do we even go for NA chat support?
    (0)

  6. #4676
    Player
    Vathe's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Vathe Vethe
    World
    Ultros
    Main Class
    Arcanist Lv 23
    Update on contacting greenmangaming:

    "I'm sorry, but we have no access to actual SE accounts, and are unable to issue refunds or exchanges once the keys for a game have gone out.Unfortunately the only solution I can recommend is more dealing with SquareEnix - hopefully their support will be faster in the next while.

    Fair enough. In better news, I got the 48h email, but my account is also not fixed as of now. Hopefully it gets fixed soon...
    (0)

  7. #4677
    Player
    MidnightKaiserin's Avatar
    Join Date
    Aug 2013
    Posts
    17
    Character
    Khepri Lycdma
    World
    Diabolos
    Main Class
    Archer Lv 41
    I've been lurking through this thread and it's just amazing as how the extent of this issue has become. This is very unfortunate as my spouse is one of the people with CE registered in service account 2 when was supposed to be in service account 1 with his EA items still waiting to be resolved. He submitted two tickets on the 27th and called support (2.5hrs), called back on the 29th (3.5hrs), and we just found out how to check your tickets via SE Support Center and only see one. So I'm assuming the other ticket was closed? The ticket that is still there is currently Open: In Process, last update on the 28th. I'm sure I read somewhere tickets submitted over 48hrs are automatically closed so I was shocked to see this ticket still up. I also have the CE version but I am not in the same situation as everything went into my service account 1. I really want to play with my husband PS3 users by the way.
    (1)

  8. #4678
    Player
    Eveanon's Avatar
    Join Date
    Aug 2013
    Posts
    47
    Character
    Eve Anon
    World
    Ultros
    Main Class
    Archer Lv 19
    Quote Originally Posted by CirusArvennicus View Post
    YES, thank yoooou for trolling this thread of unfortunates.
    Actually I was in the same boat as you =D
    (0)

  9. #4679
    Player
    Garnatian's Avatar
    Join Date
    Aug 2013
    Posts
    534
    Character
    Gaust Euler
    World
    Ragnarok
    Main Class
    Marauder Lv 50
    Quote Originally Posted by CirusArvennicus View Post
    No, I'm quite upset with them. However, I am calm, and logical. You are angry, and emotional. And emotions tend to get in the way of logic.
    Then explain how, instead of just telling the person that the service is too busy to handle the request, they let them queue, waste 8+ hours of their day, just to deny them access right at the end?

    How do you honestly rationalise that as acceptable? Like Christ Almighty, I have no idea how your mind works if you think that's fine.
    (1)

  10. #4680
    Player
    CirusArvennicus's Avatar
    Join Date
    Aug 2013
    Posts
    66
    Character
    Solya Frost
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 39
    Quote Originally Posted by xAaronSx View Post
    I guess I'm stuck spamming freaking tickets, every damn time I use the support chat I'm waiting for 2-3 hours and when I finally get up I get "I'm sorry we couldn't find a blah blah blah" :/ I'm sick of being ran around with t
    GAAAH, Don't spam them! EEuuugggh, that just makes things worse! Just refresh the chat page when you get timed out.

    Also, please wait for an hour before expecting anyone to answer the support chat. That's when they open.
    (0)

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