Lost free 30 days for accidentally registered to the wrong service account?

[Aivre]

There are no agents available to chat with you right now. Please try again later.

1 hour 30 min wait for that

Are you NA or EU? Because NA chat doesn't open up for another four hours or so.

[Matrinka]

You're right that the customer service is making it very difficult right now, but you, and many others in this thread are only compounding the issue by spamming chat queues when you know they can offer you no help. If you're really wanting to foster a community then you guys should be a bit more considerate to the European players trying to get their issues sorted.

Dude, even I've come out and said for NA players to quit contacting the EU as they can't help us. Don't hold onto grudges against fellow players as we're all in the same boat hoping SE will fix the situation.

[Marleytiva]

Lern2read, we have made numerous posts informing NA players that EU is unable to help after an earlier liar posted he was help by EU.

TL;DR: Chill the fuck out

I had read several, several pages back that this was the case. Meanwhile you and several others were still spamming the European customer service chat.

TL;DR: Learn to actually read the thread you've been spamming and go outdoors (find something else to do).

[Jananaberry]

NA chat is going to be down for Labor Day... We don't have a big window.

[Seriat]

Dude, even I've come out and said for NA players to quit contacting the EU as they can't help us. Don't hold onto grudges against fellow players as we're all in the same boat hoping SE will fix the situation.

/starstruck, your so dreamy. You're an even bigger hero to me now /dreamyeyes

[Tyran]

Are the NA customer service people only going to be available today? If so I need to stalk them and hope I don't get the error at the end of the chat like yesterday.

[Seriat]

I had read several, several, pages back that this was the case. Meanwhile you and several others were still spamming the European customer service chat.

TL;DR: Learn to actually read the thread you've been spamming and go outdoors.

Actually I am outdoors. It's called Wifi, maybe you've heard of it?

[Finn_Caetoh]

Does anyone know what typical fix times are for this after contacting customer support? I had registered on Tuesday, and spoke with them on Wednesday. Still haven't had it fixed on my Mog Station page. Also, is it confirmed you get your free trial reset to the full 30 days?

Just wondering what everyone else is experiencing. Obviously just really wanna get back in the game. lol Missing out on play time with my g/f while she has the weekend off. =/

[Marleytiva]

For the most part, we did. Up until you guys were getting better resolve and all we got were fake escalations and "Currently there is no agent available. Please try again later."

I'm not a European player. I'm a North American player who sat on hold for almost 4 hours Thursday who hasn't had his issue resolved yet. I just don't see how making the problem worse is going to help.

[StryderOmega]

Does anyone know what typical fix times are for this after contacting customer support? I had registered on Tuesday, and spoke with them on Wednesday. Still haven't had it fixed on my Mog Station page. Also, is it confirmed you get your free trial reset to the full 30 days?

Just wondering what everyone else is experiencing. Obviously just really wanna get back in the game. lol Missing out on play time with my g/f while she has the weekend off. =/

I would try contacting them again.