Lost free 30 days for accidentally registered to the wrong service account?

[Gamma621]

There's no way I could have screwed up. When I registered my PS3 code and logged into Square Enix, it listed my characters from early access. I don't know why it made a new Service account that I now have no characters on. Submitted a ticket, but they say it could take up to two weeks to sort out, if they even sort it out at all.

It sucks because even though I want my characters back, in two weeks I could just re-level them back to where I had them.

[astrahelix]

There's no way I could have screwed up. When I registered my PS3 code and logged into Square Enix, it listed my characters from early access. I don't know why it made a new Service account that I now have no characters on. Submitted a ticket, but they say it could take up to two weeks to sort out, if they even sort it out at all.

It sucks because even though I want my characters back, in two weeks I could just re-level them back to where I had them.

i did the same thing. and yes it listed all my characters. i am convinced it is a mistake on their side.

[Aivre]

There's no way I could have screwed up. When I registered my PS3 code and logged into Square Enix, it listed my characters from early access. I don't know why it made a new Service account that I now have no characters on. Submitted a ticket, but they say it could take up to two weeks to sort out, if they even sort it out at all.

It sucks because even though I want my characters back, in two weeks I could just re-level them back to where I had them.

I'm having the same thoughts; I could easily relevel to where I was, if not further. Only problem is now that you can't create new characters with the new service accounts be NA world character creation has been suspended.

[wotsy]

What\\'s more hilarious than the customer service is the entire account system.

Why do we need a SE account, for a service account, to input a beta code, for a preorder code, into a game registration code, along with a item redemption code?

I don\\'t even know what the fuck I just typed out.....

[Withered]

There's no way I could have screwed up. When I registered my PS3 code and logged into Square Enix, it listed my characters from early access. I don't know why it made a new Service account that I now have no characters on. Submitted a ticket, but they say it could take up to two weeks to sort out, if they even sort it out at all.

It sucks because even though I want my characters back, in two weeks I could just re-level them back to where I had them.

I did the same thing. Found out later, there apparently was some way of scrolling down and clicking a button in that box with your listed characters. I don't know how, because I used the analog stick and dpad to try and scroll down to double check and all I could do was move the curser. Hence why I thought create new account was the right thing to click on. -.-